Results-driven Senior Project Associate with proven skills in project coordination, client relationship management, and documentation management. Adept at identifying risks and enhancing project performance through effective collaboration.
Overview
9
9
years of professional experience
Work History
Sr. Project Associate
Cognizant
Chennai
06.2023 - Current
Coordinated project activities and schedules to support project managers effectively.
Maintained organized project documentation for efficient access and reference.
Developed comprehensive project plans and monitored progress against milestones.
Engaged with clients to clarify needs and expectations throughout project life cycles.
Identified potential project risks and formulated mitigation strategies.
Prepared detailed reports summarizing project progress for management review.
Participated in team meetings to discuss updates and define next steps.
Monitored performance metrics to highlight areas needing improvement.
Business Data Analyst
Intellect Design Arena Pvt Ltd
Chennai
11.2021 - 06.2023
Gathered requirements and analyzed the feasibility of business users' needs by coordinating with four or more project managers, technical leads.
Provided evaluative judgement based on the analysis of information, and contributed to the standards and strategies for functional areas.
Integrated new products and entities into the business structure.
Built relationships, and influenced and motivated employees to drive operational improvements.
Managed a 6-man team that conducted requirements-gathering sessions, focus groups, and one-on-one interviews with 20+ product stakeholders.
Marketing Analyst
CohnReznick Professional Services
Chennai
06.2020 - 11.2021
Provided technical leadership in a development team by responding to questions raised by project managers and over 100 customers in support of project goals.
Developed Power BI dashboards and recommended performance improvements based on KPI analysis.
Automated everyday report generation and cleansing tasks using VBA macro.
Data Associate
Amazon
Chennai
02.2019 - 10.2019
Worked in the UK Language Transcriber Team of Amazon Alexa to address specific quality issues.
Excel Report and Dashboarding – Pivot Tables and Reports.
Data Analyst & Customer Support
Urjanet Energy Solutions Pvt Ltd, Chennai,
Chennai
09.2016 - 02.2019
Listened to customers' questions and concerns to provide answers or responses via Zendesk, email, or one-on-one interviews.
Provided customers with updates and periodic statements on service developments and changes in trends.
Collaborated with stakeholders to define project objectives and criteria.
Provided excellent customer support by efficiently resolving issues and responding to inquiries.
Improved office operations by automating client correspondence, record tracking, and data communications.