Aswini A
Pondicherry
Summary
System Analyst with 4 years of rich experience in Banking and Market Infrastructure domain mainly as an Agile business analyst for the last 2 years and as customer relationship manager handling bank operations and sales in a scheduled commercial bank. Adept at bridging the gap between business and technical teams, ensuring alignment and effective communication.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business Analyst
Tata Consultancy Services
Chennai
03.2022 - Current
- Product Development, Solution Analysis, Stakeholder Management for incorporating various modules required for Clearstream Fund Center Luxembourg (CFCL)
- Playing a vital role in managing various activities of the project like requirement elicitation, analyzing the information gathered, documenting the requirements in User stories.
- Have involved in the solution analysis of various modules that were required for CFCL - Cash management module (MT103, MT202, MT200, MT210), Cash balances and Cash reporting module (MT900/910, MT950, MT940, MT935 messages), Credit and Collateral module, Account management module and Customer management module.
- Presenting the AS-IS system to the relevant stakeholders and documenting the TO-BE solution based on their inputs.
- Acting as a SME for development, testing and operation teams to ensure that they are fully aware of the requirements and there are no gaps in the understanding.
- Conducting 3-Amigos (walk through) sessions for the Development and QA team to go through the documented requirements in detail and answer the queries raised during the session.
- Documenting the requirements in a User Story in JIRA and track the updates related to user stories until it is delivered.
- Involved in testing of all the captured requirements post development to ensure that all the documented requirements were developed as per the user story.
- Conducting Induction and Training Program for business users on product.
- Worked under all phases of SDLC methodologies like Agile and Waterfall model.
- Experience in mapping business requirements & designing customized solutions with strong analytical skills & capabilities to analyze business practices and define optimal procedures.
- Managed projects and served as primary liaison between client and multiple internal
groups to clarify goals and meet standards and deadlines. - Worked closely with clients, development team, and managerial staff to provide operational support and project updates.
- Created, analyzed, and validated detailed functional specifications.
- Delivered timely support by tracking issues and communicating resolutions to end users.
- Undertook comprehensive project management duties, ensuring timely delivery of project objectives.
- Managed requirements traceability information and tracked requirements status throughout the project.
- Provided technical support during user acceptance testing cycles.
- Translated user needs into actionable items that could be addressed by IT teams.
Assistant Manager - CRO
Bandhan Bank Ltd
Pondicherry
05.2020 - 02.2022
- Worked with Bandhan Bank as Customer Relationship Officer.
- Worked on Newgen, Profile, and Web CSR Retail Banking Software.
- Handled retail operational activities at the branch level like account opening, cheques clearing, FDRs, DD, RTGS reviewing and supervising branch deliverables, reports and addressed other issues related to customer sales and service.
- Accurate cash handling and reconciled cash drawers and ATM.
- Assisted supervisor with audit, daily vault balance and inventory.
- Generated additional captive business through third party products - Life Insurance, General Insurance and Mutual Funds.
- Back end processing of customer requests using BERP System.
- Achieved incremental number and value targets for Liabilities (CA,SA,FD).
- Handled sourcing of current accounts, established good relations and standard service.
- Maintained good customer relationship and generating new potential business.
- Trained new hires on banking procedures and software.
Education
MBA - Banking Technology
Pondicherry University
Pondicherry05-2020
Bachelor of Technology - Computer Science And Engineering
Pondicherry Engineering College
Pondicherry05-2018
Skills
- Finance
- Business Analysis
- Gap Analysis
- Requirement Elicitation
- User stories
- SDLC
- Agile
- Jira
- Figma
- Wireframing
- MS Office
- MS visio
- SQL
- Power BI
- Tableau
- UML
Certification
- Diploma in Banking and Finance from IIBF.
- Beginner’s certificate in French DELF A2 level from Alliance francaise.
- NCFM Certificate on Commercial Banking in India.
- NPTEL Certificate on Database Management System.
Languages
English
Advanced (C1)
C1
Tamil
Intermediate (B1)
B1
French
Elementary (A2)
A2
Timeline
Business Analyst
Tata Consultancy Services
03.2022 - Current
Assistant Manager - CRO
Bandhan Bank Ltd
05.2020 - 02.2022
MBA - Banking Technology
Pondicherry University
Bachelor of Technology - Computer Science And Engineering
Pondicherry Engineering College
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