Commitment to collaborating within an organization that provides varied opportunities for professional growth and alignment with organizational success
Overview
6
6
years of professional experience
Work History
Deputy Manager
HDFC BANK LTD
MUMBAI
03.2025 - Current
Assisted in daily banking operations and customer service activities.
Processed customer transactions accurately and efficiently within timeline.
Collaborated with team members to resolve customer inquiries and issues promptly.
Ensured compliance with banking regulations and internal policies during transactions.
Monitored daily operations and ensured compliance with company policies and regulations.
Completed day-to-day duties accurately and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Deputy Manager
INDUSIND BANK LTD
MUMBAI
07.2022 - 03.2025
Strong understanding of banking operations, financial products, and regulatory compliance.
Experienced in developing and maintaining data models, dashboards, and reports.
Create and maintain reports for senior management.
Supported daily banking operations, including transaction processing, data management, and MIS reporting.
Prepare and present reports, charts, and graphs to communicate findings and insights to management and other stakeholders.