Athira Thomas
Nationality : Indian (Available in UAE from November 2025)
Summary
Accomplished professional with 8+ years in catalog operations and category management at Amazon and TCS. Proven track record in leading cross-functional teams and enhancing vendor collaboration. Expertise in optimizing operational workflows and delivering insights through automation and data visualization. Seeking to apply extensive experience in a challenging new role.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Process Lead
Tata Consultancy Services
Chennai
11.2022 - Current
- Led a 13-member, cross-functional team to drive operational efficiency, merchandising transformation, and training execution.
- Managed end-to-end category planning, FTE-based resource allocation, and project coordination to meet business objectives.
- Collaborated with category managers and stakeholders to align inventory forecasting, resolve escalations, and ensure seamless execution.
- Delivered strategic insights and data-driven recommendations for product roadmaps and portfolio management to senior leadership.
Senior Catalog Associate
Amazon
Chennai
06.2020 - 10.2022
- Managed daily task volumes, ensuring SLA adherence, quality compliance, and efficient task allocation across the team.
- Developed automation solutions using VBA and Python to streamline catalog operations and reporting workflows.
- Collaborated with stakeholders to maintain accurate product data in the Amazon catalog, and resolve listing discrepancies.
- Utilized SQL in ETL processes for data extraction, and delivered weekly productivity and business performance reports.
Catalog Associate
Amazon
Chennai
04.2017 - 05.2020
- Validated vendor information and uploaded content to Amazon's catalog to enhance accuracy.
- Developed new product detail pages while optimizing existing pages.
- Automated key processes using MySQL and VBA to improve efficiency.
Education
B-Tech - Electrical & Electronics Engineering
Vimal Jyothi Engineering College
05-2016
Skills
- Category Management Strategic Planning Cross-functional CollaborationSAP
- Data Analytics & Automation: SQL, Python,MySQL, R
- Data Visualization: Tableau, Power BI, Excel
- SOP Development Process Optimization Escalation Handling vendor communication
- Leadership Performance Management Stakeholder Communication Team Management
Awards
First Among Equals – Amazon (6x), Customer Delight – Amazon (8x), Customer Appreciation – TCS (10x)
projects
- Tata Consultancy Services – Walgreens (2022–present)
- Amazon – Retail Business Services (2017–2018)
- Amazon - Flex - Localisation ( 2018- 2022)
Certification
- Sap Business One: Reporting and customization
- Lean Six Sigma Green Belt.
- Get Ready for Generative AI
Languages
Malayalam
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Tamil
Advanced (C1)
C1
Timeline
Business Process Lead
Tata Consultancy Services
11.2022 - Current
Senior Catalog Associate
Amazon
06.2020 - 10.2022
Catalog Associate
Amazon
04.2017 - 05.2020
B-Tech - Electrical & Electronics Engineering
Vimal Jyothi Engineering College
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