Athul Krishna
Summary
- IT professional with 3 years of experience in installation, configuration, and maintenance of ADDC, DNS, DHCP, Group Policy, Terminal Server, VMware, Citrix, Windows Server update service, and Windows Deployment Service.
- Experienced in installing, configuring, troubleshooting, and supporting Microsoft Windows Server 2003/2008 and Server 2012.
- Highly skilled team player with strong communication abilities, adept at troubleshooting and problem-solving in both collaborative and independent environments. Thrives under high-pressure situations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate Consultant
Capgemini Technology Services India Limited
Bengaluru
12.2021 - Current
- Provided L3 Support in Windows administration
- Expertise in the installation and configuration of various Windows Server editions including 2012, 2016, and 2019.
- Managed and provided infrastructure support for a diverse range of physical servers and virtual machines across Windows and ESX, servicing over 3000 servers and 500 online stores.
- Managed Active Directory promotion and demotion, troubleshooting various AD issues with successful resolution through replication activities.
- Efficiently handled the management and maintenance of Active Directory User Accounts, Service Accounts, Computer Objects, AD Groups, and OUs in a Multi-Domain Environment.
- Successfully managed the decommissioning process for both application and servers.
- Maintained regular monitoring for virtual machine's and ESX servers to track their resource utilization effectively.
- Maintained vigilance over store servers and online counterparts, swiftly addressing high-priority concerns.
- Achieved optimization by employing TreeSize application to identify the folders causing disk congestion and resolved any related issues.
- Enhanced system performance by executing Windows OS upgradation with inplace and parallel approaches.
- Coordinated and implemented store server migration processes
- Identified and resolved networking problems through effective troubleshooting techniques.
- Utilized Task Scheduler to automate report generation through predefined scripts, addressing any technical problems.
- Collaborated with cross-functional teams to ensure project alignment with client objectives.
- Participated in client meetings, offering insights and updates on project status.
- Coordinated with vendors for timely resolution of hardware and software related issues.
- Performed daily health checks on all Windows Servers to identify potential problems before they occur.
- Configured and deployed Windows Servers in virtualized environments.
- Deployed patches and updates to all Windows Servers using WSUS or SCCM tools.
- Installed and configured Active Directory, DNS, DHCP services on Windows Servers.
- Managed user access rights and privileges according to organizational policies and procedures.
- Ensured optimal performance of Windows Server systems through the maintenance, monitoring, and troubleshooting activities.
- Enhanced proficiency in Basic PowerShell scripting
Education
B.Tech in Electronics and Communication Engineering -
College of Engineering Trikaripur, APJ Abdul Kalam Technological University
HSC -
Kendriya Vidyalaya Payyanur
SSLC -
Kendriya Vidyalaya Payyanur
Skills
- Virtualization
- Services
- Monitoring tool
- Ticketing tool
- Cloud Technology
- Patch management
- User Account Management
- Server and System Administration
- Technical Support
- Active Directory
- Incident Management
- System Upgrades
- ILO , IDRAC
Career Objective
My professional development goal is to continue the development of my skill set by joining a progressive firm and working in a challenging environment. I intend to take advantage of every opportunity to increase my technical competence and hope to earn opportunities for advancement.
Certification
- Azure Fundamentals- AZ 900
- Active Directory Windows - Udemy
- Azure Administrator Associate - AZ 104
Timeline
Associate Consultant
Capgemini Technology Services India Limited
12.2021 - Current
B.Tech in Electronics and Communication Engineering -
College of Engineering Trikaripur, APJ Abdul Kalam Technological University
HSC -
Kendriya Vidyalaya Payyanur
SSLC -
Kendriya Vidyalaya Payyanur