Highly experienced Sales Manager known for exemplary team building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. A dynamic individual with 7+ years of experience in various department of Telecom and Retail fields like Sales and Marketing VAS, Backend, Process Management, CRM, Process Improvement and Team Management. Presently associated with ICICI Lombard GIC Ltd. Delhi. An effective leader with distinguished abilities in end-to-end process management, motivating team members to maintain deliverables as per SLA; effectively resolved escalated issues communicated the status and resolution options to the management. A keen strategist and planner with skills in conceptualizing and effecting process initiatives to enhancing process efficiency; introduced various ideas for the growth of the process and the team. Proven skills in managing teams to work in sync with the corporate set parameters & motivating them for achieving business and individual goals. Influencing across the organization, identifying change opportunities that will improve productivity, drive significant change and transformation at the leadership-level and the workforce-level.
Excellent Interpersonal Skills