Atreyee Ghosh Dastidar
AA 28 Saltlake City Sector 1 Kolkata
Summary
Organised and energetic with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
HDFC Bank Ltd
Manager
12.2023 - 03.2025
- Worked at HDFC Bank, largest Private Sector Bank in the country for 1 year and 3 months from December 2023 till March 2025 as Manager.
- Job Profile: My role in HDFC BANK as a Teller Authoriser was looking after Banking operations authorizing NEFT/RTGS/FD/RD/CASH DEPOSIT/CASH WITHDRAWAL/NEW CHEQUE REQUISITION, Vault Management, CDM management, LEA, Bank Guarantee, Customer Service and Customer Retention.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintained open lines of communication, and ensured high-quality service delivery.
- Defining, developing, managing, refining, and documenting the Financial Crime and AML programme
- Working closely with the Group FinCrime function and senior managers to identify, assess, and mitigate regulatory compliance risks
- Determining identification and verification standards for customer take-on and AML compliance
- Managing the suspicious activity reporting process, internally and externally
- Communicating with staff to ensure they understand their responsibilities and are trained policies and procedures to identify financial crime
- Escalating suspicious activity by making internal reports, and making external reports to regulators and other law enforcement bodies in a timely manner
- Receiving and promptly responding to enquiries from law enforcement agencies.
- Serving as a liaison to local authorities, managing filings to the local Financial Investigation Unit
- Supporting the business where necessary regarding the launch of new features to ensure regulatory requirements are met
- Collaborating with internal compliance teams to identify steps to mitigate regulatory risks and provide recommendations.
Stock Holding Corporation of India Ltd.
Assistant Manager
08.2008 - 11.2023
- Worked with SHCIL, largest Depository Participant in the country, A Govt sector company for 15 years and 4 months from August 2008 till November 2023 as Assistant Manager.
- Job Profile:Depository Participant operational activities like KYC Verification, Customer Service, Customer Retention Backoffice, Demat account opening processing, punching trades (maker/checker/verifier), modification of Client requests (address/bank details/email/mobile change/nomination), transmission processing, bills processing, demat request form.
Wipro BPO Solutions Ltd
Technical Support Associate
12.2005 - 07.2006
- Worked with Wipro BPO for 7 months from December 2005 to July 2006 as Technical Support Associate in HP domain.
- Job Profile:Worked as Technical Support Associate by taking calls from U.S. Customers for troubleshooting desktop issues of HP computers.
Education
PGDM - Marketing
All India Management Association
Bhowanipore, KolkataB.B.A -
Techno India College
KolkataStandard-12 -
Saltake School
KolkataStandard-10 -
Saltake School
KolkataSkills
- Regulatory compliance
- Banking Operations
- Customer service
- Excellent communication skills
- AML compliance
- KYC verification
- Suspicious activity reporting
- Problem solving
- Attention to detail
- MS Office
- Internet
Certification
- NISM Certification in Depository Module
- Certification in Wealth Management
- IRDA Certification-Certificate to act as a Specified Person for a Corporate Agent
- NISM Certification in Mutual Fund
Personal Information
Spousename
Debojit Sil
Summerpracticaltraining
- Amalgamated Synthetic Moulders Pvt Ltd, Baguihati, Kolkata, ISO 9001:2000 certified company, 2004
- Emami Ltd, 2008
Languages
Bengali
First Language
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Timeline
HDFC Bank Ltd
Manager
12.2023 - 03.2025
Stock Holding Corporation of India Ltd.
Assistant Manager
08.2008 - 11.2023
Wipro BPO Solutions Ltd
Technical Support Associate
12.2005 - 07.2006
PGDM - Marketing
All India Management Association
B.B.A -
Techno India College
Standard-12 -
Saltake School
Standard-10 -
Saltake School
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