Tamilselvi M
Chennai
Summary
Dynamic sales professional with a proven track record at HDFC Bank, excelling in customer relationship management and complaint resolution. Adept at processing policy applications and enhancing client understanding of insurance options. Recognized for quick learning and effective team management, consistently delivering exceptional service and fostering strong client connections.
Overview
8
8
years of professional experience
4021
4021
years of post-secondary education
Work History
HDFC Bank ltd
Sales officer
Chennai
10.2023 - Current
- Identified needs of customers promptly and efficiently.
Telemarketer
Telecalling
Chennai
09.2021 - 06.2022
- Handled customer inquiries and resolved issues promptly and effectively.
Licensed Insurance Agent
Customer service
Chennai
02.2018 - 05.2020
- Processed policy applications and renewals efficiently and accurately.
- Managed client inquiries through phone, email, and in-person interactions.
- Assisted clients in understanding insurance policies and coverage options.
Education
Bachelor of Arts - Economics
Meenakshi College
Chennai 07.2010 - 05.2013
Jai Gopal Gordia Government Girls Higher Secondary School
Chennai Jai Gopal Gordia Government Girls Higher Secondary School
Chennai Skills
- Customer relationship management
- Policy processing
- Client consultation
- Complaint resolution
- Team management
- Problem resolved
- Quick learner
Languages
Tamil
First Language
English
Advanced (C1)
C1
Timeline
HDFC Bank ltd
Sales officer
10.2023 - Current
Telemarketer
Telecalling
09.2021 - 06.2022
Licensed Insurance Agent
Customer service
02.2018 - 05.2020
Bachelor of Arts - Economics
Meenakshi College
07.2010 - 05.2013
Jai Gopal Gordia Government Girls Higher Secondary School
Jai Gopal Gordia Government Girls Higher Secondary School