Summary
Overview
Work History
Education
Skills
Timeline
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Atul Singh

Dehradun

Summary

Diligent and creative professional with 4.5 years of experience in IT Operations as an Investigation Specialist, specializing in team and operations management. Proven track record of leading impactful projects at Amazon and Revolut to drive operational efficiency and risk mitigation. At Revolut, enhanced Standard Operating Procedures (SOPs), collaborated with UK and US stakeholders, and expanded Fin crime investigations through data-driven analysis and daily reviews. At Amazon, developed SOPs and reviewed process information for the Abuse Risk Investigation (ARI) Ops team, earning recognition for data management, Root Cause Analysis and target achievement in 2021 and 2022. Committed to leveraging skills for continuous improvement and success.

Overview

6
6
years of professional experience

Work History

Fincrime Investigator

Revolut
Dehradun
06.2024 - Current

As a Financial Crime Investigator, my role revolves around detecting, analyzing, and preventing financial crimes like fraud, money laundering, and insider trading .I dive into suspicious financial activities, gathering and scrutinizing account to uncover any illicit behavior using tools and techniques to track and trace dubious transactions I am responsible for collecting and reviewing data from users, leveraging my enhanced expertise to ensure thorough analysis and effective management of financial activities.

  • Analyzed 300+ identification documents weekly through comprehensive checks for authenticity; identified discrepancies indicative of fraudulent activity resulting in escalated risk assessments across high-profile accounts
  • Analyzed transaction histories and patterns, identified Key Risk Indicators such as FIFO behavior, large inbound payments to identify suspicious activities and report unusual behavior via UARs
  • Investigated the origination of funds for links to sanctioned countries and validated individuals and associated third parties through online presence checks to ensure compliance with international financial regulations
  • Extensive experience in delivering comprehensive training sessions at Revolut, focusing on enhancing team skills and knowledge in various operational areas

SOF Rocketship(project)

  • Conducted trend analysis & correlation study of fraudulent account to build a strategy for adding new SOFs which increases the scope of investigations
  • Proposed and implemented a new Step of Flow (SOF) in the Standard Operating Procedure (SOP), leading to an increase in fraudulent case detection from 7% to 10%

Investigation Specialist

Amazon
Hyderabad
06.2020 - 06.2024

My main responsibilities are to evaluate clients' accounts for concession abuse by identifying various trends of abuse and then acting on the basis of the evaluation, which helps in reducing the risk of consistent abuse.

PL Claims (Project)

  • Reporting project status and financial updates to stakeholders, and collecting feedback.
  • Conducted thorough assessments of team performance relative to goals, pinpointing critical risks and potential growth opportunities; implemented targeted training sessions that improved knowledge retention rates by 40% across all team members.
  • Played a key role in developing the SOP for the PL Claims project, which is now an integral part of the process. Served as a core team member in building the PL project.

Other responsibilities.

  • Communicating training information clearly and concisely, explaining complex concepts with clarity to ensure workflow and efficiency
  • Reviewing the curriculum for different projects before sending it out to the whole process teams.
  • Drafted and submitted reports to brief management regarding findings, discrepancies, and rectified audits.

ACHIEVEMENTS

  • Awarded Accolades 2021 for helping the team meet their SLA while maintaining the standard of the project.
  • Awarded Accolades 2022 for handling a new project for MFN and PL claims.

Analyst

R1 RCM
Gurgaon
08.2019 - 02.2020
  • My chief responsibility was to research and evaluate healthcare information from different sources to identify trends and business insights which includes evaluating performance data and establishing benchmarks for future tracking
  • Conducted data modelling and statistical analysis to note trends and draw conclusions
  • Analyzed operational improvements against KPIs to measure progress

Education

BCA -

Institute of technology and management
Dehradun

12th -

NIOS
Dehradun

10th -

St. Kabeer Academy
Dehradun

Skills

  • Regulatory Compliance
  • Stakeholder communication
  • Root Cause Analysis
  • Analytical Skills
  • Auditing Skills
  • MYSQL
  • AML/CTF

Timeline

Fincrime Investigator

Revolut
06.2024 - Current

Investigation Specialist

Amazon
06.2020 - 06.2024

Analyst

R1 RCM
08.2019 - 02.2020

BCA -

Institute of technology and management

12th -

NIOS

10th -

St. Kabeer Academy
Atul Singh