Austin Xavier
customer service associate
kochi,kerala
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Process Executive
Cognizant Technology Solutions
Bangalore
09.2022 - 12.2023
- Created detailed reports to track progress, analyze results, and identify issues with existing processes.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
- Organized and maintained documents, files and records.
- Maintained quality control standards by monitoring the performance of process operations.
Education
BCom -
Sahrdaya College of Advanced Studies, Calicut University
09-2021
12thStandard -
Nirmala Matha Central School
10thStandard -
Hari Sri Vidya Nidhi School
Skills
customer account management
complaint resolution
communication and teamwork
report preparation
Timeline
Process Executive
Cognizant Technology Solutions
09.2022 - 12.2023
BCom -
Sahrdaya College of Advanced Studies, Calicut University
12thStandard -
Nirmala Matha Central School
10thStandard -
Hari Sri Vidya Nidhi School
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