Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Avik Roy

Avik Roy

Kolkata

Summary

Presently working as Senior Business Associate in COFORGE since 2022 . Have total experience of 9 years plus in Banking & Finance. Major experiences lies in management SWIFT MT/MX ISO20022 payments, Bank/Nostro/Cash Reconciliations, Payments processing & Investigation, US Insurance Claims Denial Management, Cash Collection & Application, KYC, AML, Client account services and GPP-TMS testing

Overview

10
10
years of professional experience

Work History

Senior Business Associate

Coforge
11.2022 - Current
  • Documenting treasury business requirement as per RFP
  • Creation of minutes of meeting for the workshops
  • Assist on creation of business flow diagrams for AS-IS study
  • Facilitate walkthrough sessions with stakeholders
  • Having knowledge of TMS-GPP regression testing


Post Trade Senior Analyst

Saxo Bank
04.2020 - 10.2022
  • Concerned with local and cross border payment processing/investigation and Nostro/Broker/Cash account reconciliation
  • Cash collection from the counterparty financial institutions for settlement of trades through calls and emails
  • Handling client queries, escalations and request related to account, cash settlements, internal fund transfers, withdrawals, deposits and trades
  • Assist in onboarding and offboarding of clients and conducting KYC and AML checks for their financial transactions
  • Transaction screening in FUSION GPP messaging system
  • Preparation of compliance report and EOD reports
  • Helping in the transition of newcomers through training and development sessions
  • Need to liaise with IT team to work on the SNOW tickets and obtaining the RCA from them to bring changes in system to eliminate defects
  • Promoting standardization and automation of work workflow wherever necessary with the help of testers and developers

Analyst

R1 Rcm
03.2018 - 04.2020
  • Responsible for making follow-ups on receivables and handling of denied claims through mails and calls
  • Reconciling ERA files and EOBs to corresponding EFT deposits and paper checks and maintaining proper documentation for missing EOB
  • Accurately apply cash posting within the EMR systems manual
  • Sending UB04 billing forms to insurance electronically through EPREMIS and Hospital tools
  • Investigate and resolve billing, cash posting, and patient account discrepancies
  • To prioritize the pending claims for calling from the aging basket
  • Able to convince the insurance payers for payment of their outstanding claims
  • Escalate difficult collection situations to management in a timely manner
  • Balancing customer GL accounts and resolving account discrepancies in AS400
  • Making accounting adjustments for the revised contract and making corrected bills
  • Performing quality checks for the team members and publishing quality results monthly
  • Taking Control calls with the onshore team regarding errors and process improvements
  • Training new members in the team

Process Associate

Capgemini
06.2016 - 02.2018
  • Multi currency payment processing of Brokers, Banks, and retail clients
  • On boarding and de boarding clients
  • Account setup of internal clients and with agent banks
  • Reconciliation of unapplied cash items in broker accounts
  • Conducting Client and payments screening adhering to KYC and AML norms
  • Prepare ad hoc reports for management and quality analysis
  • Conduct quality checks and audit of CRM cases
  • Conducting training sessions for smooth flow and effective operations

Team Member

BA Continuum
02.2015 - 06.2016
  • Concerned with reconciliation of Nostro accounts
  • Process investigations / inquiries of incoming / outgoing / returned payments in a timely manner, adhering to laid down procedures and ensure that the established service standards are met
  • Coordinating with Front office, Middle office & different departments to gather information for conducting research and documentation on open cases
  • Passing and authorizing journal entries for making payments in J-CASH payment system in the form of 103 and 202 swift messages
  • Taking control calls weekly with the higher management regarding the aged breaks & open cases
  • Preparation of reports regarding outstanding breaks at the end of the day cascading to high management and department to expedite the process of resolution

Education

Masters of Commerce - Accounting And Finance

Calcutta University
Kolkata, India
01-2014

Bachelor of Commerce - Accounting And Finance

Calcutta University
Kolkata
01-2012

Skills

    SQL
    JIRA
    TOSCA
    Cash Reconciliation
    MT/MX payments processing
    Nostro investigation
    Intellimatch
    MS Office
    Content creation
    Team management
    Quality management
    Revenue cycle management
    Accounts receivables

Languages

English
Advanced (C1)
Bengali
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)

Timeline

Senior Business Associate

Coforge
11.2022 - Current

Post Trade Senior Analyst

Saxo Bank
04.2020 - 10.2022

Analyst

R1 Rcm
03.2018 - 04.2020

Process Associate

Capgemini
06.2016 - 02.2018

Team Member

BA Continuum
02.2015 - 06.2016

Masters of Commerce - Accounting And Finance

Calcutta University

Bachelor of Commerce - Accounting And Finance

Calcutta University

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Avik Roy