Avinash Vutturi

Responsible for providing day-to-day supervision to a group of associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements.

• Regularly impart effective coaching to direct reports, ensuring consistent high-performance delivery.

• Identify performance related issues, develop an action plan for improvement and implement corrective action.

• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’).

• Communicate expectations to employees and provide timely updates.

• Provide subject matter expertise in handling team.

• Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for inputs from team members.Schedule and organize team activities.

• Stay current on internal work processes, policies, and procedures. Attend required manager development training programs.

• Receive assignments in task-oriented terms and guide team members to set priorities and complete assignments.

• Coordinate and supervise daily activities of business or technical support or production team members.

• In charge of handling single and medium-sized lines of business.

• Ensure that decisions are guided by policies, procedures, and business plans.

• Achieve set metrics and business goals through coaching, mentoring, and providing regular feedback to direct reports.

• Understand and control the team progress.

• Present weekly/monthly reports to the clients.

• Involved in Corporate Communications, Social Media Management and Social Responsibility Activities.

• Worked on the reviewed videos / Images as per the policies and guidelines.

• Worked in a cross-cultural environment and managed projects and relationships.

· Worked in sophiscated Content Moderation process

· I am proud to be a part of “INNOVATION GROUP” where we can share our thoughts to improve performance of the floor.

· I got a chance to meet clients directly to share our new ideas to improve our process.

· Gave many ideas in regards to implementation of better understanding of policies.

● Working in client Location “Google India “Deputed as “Process Executive”.

● On behalf of Infosys Bpo. (from 6
th
February,2016 – 2018)

Worked as a Senior
Process Executive in the team which involves streamlining workflow for planning, targeting, serving, and reporting.

● Worked in client location “Google India” Deputed as “Content Engineer” .

● On behalf of Global Logic India Pvt. Ltd. (from 5theNovember, 2013 – 5th February,2016)

● Worked as a SeniorAnalyst in the team which involves streamlining workflow for planning, targeting, serving, and reporting.