Avinash Kumar V
Bengaluru
Summary
Skilled Member of Technical Staff with expertise in software development, system administration, and technical project management. Proficient in analyzing complex problems and utilizing modern technologies to deliver high-quality technical solutions. Collaborative team player who consistently improves operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Member of Technical Staff
Mavenir Sys Pvt LTD
Bengaluru
01.2021 - Current
- Developed technical requirements and specifications for software projects.
- Analyzed user needs to determine functional requirements of the software applications.
- Provided technical support and troubleshooting assistance to end-users.
- Designed, developed and implemented application software components in accordance with established standards.
- Assisted in the development of test plans, scripts, scenarios, and data sets for use in validation testing.
- Performed debugging activities to identify issues with existing systems or new implementations.
- Implemented changes based on feedback from users or internal teams.
- Interacted with stakeholders at various levels across the organization regarding technical solutions.
- Troubleshot and resolved problems with programs and systems.
- Utilized knowledge of applications, programming and systems functionality to assist employees with technical needs.
- Supported software implementation with client training and troubleshooting expertise.
- Oversaw the migration of legacy systems to modern platforms, minimizing downtime and data loss.
- Maintained positive working relationship with fellow staff and management.
- Answered user inquiries to resolve computer software or hardware operation problems.
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
- Read technical manuals, conferred with users, or conducted computer diagnostics to investigate and resolve problems.
- Performed variety of clerical and administrative duties pertaining to on-site support.
- Performed maintenance tasks on existing software applications.
- Performed system maintenance and upgrades as required.
- Provided technical support during emergency maintenance operations.
TAC Engineer
Mavenir Sys Pvt LTD
Bengaluru
03.2019 - 01.2021
- Developed detailed documentation on TAC processes, procedures and best practices.
- Monitored system performance and identified potential areas of improvement.
- Provided technical support during emergency situations involving TAC equipment.
- Provided hands-on training to new engineers on TAC technologies.
Education
B-Tech - Mechanical Engineering
Govt College of Engineering
Rayagada 05-2017
+2 - MPC
Narayana Junior College
Visakapatnam05-2013
High School Diploma -
Divine Public School
Rayagada 06-2011
Skills
- Technical solutions
- Application support(Voice Core)
- Issue resolution/troubleshooting
- Network configuration
- User Training
- Client Needs Assessment
- IMS architecture
- Sip call Flow
Affiliations
- Travailing
- Tasting different cosines
Languages
Telugu
First Language
Hindi
Advanced (C1)
C1
English
Proficient (C2)
C2
Accomplishments
- Spot Light Award for customer suppert
- Excellence Award for Integration and deployment of Latest Technology in LAB
Certification
- Kubernates
References
References available upon request.
Timeline
Member of Technical Staff
Mavenir Sys Pvt LTD
01.2021 - Current
TAC Engineer
Mavenir Sys Pvt LTD
03.2019 - 01.2021
B-Tech - Mechanical Engineering
Govt College of Engineering
+2 - MPC
Narayana Junior College
High School Diploma -
Divine Public School
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