Avinava Atta
Kolkata
Summary
Dedicated professional with a proven track record of success in critical thinking and solutions-oriented problem-solving. Demonstrates a strong commitment to continuous learning and growth, consistently seeking challenging assignments that leverage expertise. Exceptional ability to connect disparate details and stay current with industry regulations. Aspires to contribute significantly within an organization that values skill enhancement and career advancement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sr. Product Compliance Associate
Amazon India
01.2020 - Current
- Ensured that Amazon transactions satisfy legal and safety requirements in compliance with guidelines set by regulatory bodies
- Identified the risk involved in handling any hazardous product while storage and transport, also classified them with appropriate hazmat attributes
- Classified products based on their potential hazardous risk, for safe storage and transportation based on SOP, vendor SDS and reliable information in compliance to ADR, 49 CFR, IATA, GHS and CLP regulations
- Provided Dangerous Goods classification for complex ASINs that are blocked based on ingredients, regulatory expertise and guidelines and also troubleshooted issues w.r.t transport & storage classification
- Provided guidance to Fulfilment centers on hazmat classification and configuration issues
- Possess significant experience in adhering GRC, Audit the auditor and various projects
- Data visualization & reading dashboards
- Responded to stakeholders with guidance and flagged any updates to respective authority
- Processed every seller case with 100% quality and monitored SOP to deliver best services to Amazon sellers
- Working on large data sets, also analyzing and identifying patterns in them if any
- Enrolled Toy sellers to the NA, EU, FR, IAS marketplaces in RISC Program, managed & monitored regulatory guidelines, and responded to requests and escalations related to the Toys selling Program
- Enabled Unable to classify (UTC) ASINs after proper validation of requested documents from sellers via email communication
- Providing ideas for process improvements to enhance process efficiency, quality and customer experience and also cost reduction
Sr. Department Manager in Central
Future Lifestyle Brands Limited
01.2018 - 12.2020
- Constant monitoring of merchandise inventory including both sales & sending request for ordering fresh merchandise
- RCA (Root cause analysis)
- Brand collaborations
- SPSF (Sales per square foot)
- Liaison with the store and buying team to ensure proper Sell-through rate of every merchandise
- Develop business relations with existing customers and brand resources to generate new business opportunities
- In store conversions
- Managing GMROI (Gross margin return on investment) for understanding product performance
- Responsible for increasing Stock turn or inventory turnover
- Responsible to identify Sales per category/employee/department, also take necessary actions for improving the same
- Responsible for handling queries to ensure customer satisfaction in Customer Service Desk
- Product exchange decisions based on Customer requirements & business requirements
- Gift card business
- New Store Opening duties - Merchandising, inventory, training, product training, employee training, Layout mapping, Ebitda calculation, P&L, SPSF calculations etc
- All below department manager tasks
Department Manager in Unlimited
Arvind Lifestyle Brands Limited
01.2016 - 12.2018
- Supervising team associates to establish proper store management
- Team handling and management
- Training and development of the team
- Ensuring a smooth run of the store at every given point of time
- Handling Perpetual Inventory Control System (PICS)
- Stock Management and controlling shrinkage
- Monitoring the Loyalty Enrollment Program
- Maintaining & improving KPI’s
- Identifying fast moving and slow-moving trends/styles for proper ROI
- OMNI channel (NNNOW) in store orders fulfilment & logistics
- Generating leads and closing using resources, along with maintaining customer relationship
- Planning corporate activities and managing retail product team
Education
BHM - Hotel management
Institute of Hotel Management(IHM)
Kolkata01.2016
B.SC - tourism
Indira Gandhi Open University
Kolkata01.2016
Higher secondary (+2) -
Nava Nalanda High School
Kolkata01.2013
Secondary(10th) -
Nava Nalanda High School
Kolkata01.2011
Skills
- MS OFFICE
- MS EXCEL
- Customer Relationship Management (CRM)
- Retail Operations Tool
- Client & Operations Management
- Business Management & Development
- Regulatory compliance
- Hazmat classification
- Data analysis
- Root cause analysis
- Process improvement
- Stakeholder communication
- Inventory management
- Quality assurance
- Risk assessment
- Training and development
- Project management
- Customer service
- Team leadership
- Data visualization
- Problem solving
- Reporting management
- Records review
- Multitasking
- Adaptability
- Licensing regulations
- Fraud detection
- Relationship building
- Investigation tactics
- Adaptability and flexibility
- Compliance monitoring
- Relationship management
- Regulatory issues
- Audit documentation
- Ethics management
- Internal policy implementation
- Written communication
- Analytical thinking
- Violation reporting
- Business ethics
- Documentation skills
- Human resources support
- Time management abilities
- Communication skills
- Compliance training
- Team building
- Self motivation
- Quality control
- Decision-making
Certification
- Communication Foundation | LinkedIn
- Managing Project stakeholder | LinkedIn
- Process Improvement Foundation | LinkedIn
- Being an Effective Team Member | LinkedIn
- Project Management Simplified | LinkedIn
Personal Information
- Father's name - Arunava Atta
- Date of Birth: 09/25/95
- Nationality: Indian
Languages
Bengali
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Kannada
Beginner
A1
Accomplishments
- Multiple appreciation emails from leadership and peers for delivering results
- "Ace of Spades Award" for best quality and quantity performer
- Nominated for the 'Dazzler Award' for cost reduction in the process
- Ranked at the top of the impactors list among the team in monthly parameters
- Developed a high attention to detail trait and learned to work under pressure
- Got the responsibilities of other processes, along with team engagement activities
- Cross-trained in multiple processes, I have been the POC and process expert across these processes, conducted multiple trainings, and prepared SOPs, process maps, and presentations for the same
- I worked as an internal quality auditor for the RISC team
- Zero escalations: constantly met quality and SLA benchmarks, and received several appreciations for keeping good practices and showing customer obsession
Personal skills
- Attention to detail, problem solver, logical thinker, analytical thinker
- Team handler, trainer, and planner
- Proactive and a team player with a positive attitude
- Quick learner, and self-starter
- Methodical, but an effective listener, and highly committed to insisting on the highest standards
- Confident, determined, and proactive
Disclaimer
I hereby certify that the above mentioned are the best as per my knowledge.
Timeline
Sr. Product Compliance Associate
Amazon India
01.2020 - Current
Sr. Department Manager in Central
Future Lifestyle Brands Limited
01.2018 - 12.2020
Department Manager in Unlimited
Arvind Lifestyle Brands Limited
01.2016 - 12.2018
BHM - Hotel management
Institute of Hotel Management(IHM)
B.SC - tourism
Indira Gandhi Open University
Higher secondary (+2) -
Nava Nalanda High School
Secondary(10th) -
Nava Nalanda High School
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