Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic
Avinesh Sundar

Avinesh Sundar

Consultant
Jaipur

Summary

Highly motivated WalkMe Builder with 4+ years of experience crafting engaging, user-friendly WalkThrus that drive user adoption and enhance digital experiences. Passionate about leveraging expertise in digital adoption, user experience, and technical problem-solving to ensure successful digital transformations.

Overview

16
16
years of professional experience
3
3
Certifications
3
3
Languages

Work History

Consultant

NORSK HYDRO
08.2018 - Current
  • Implement SuccessFactors and support from an admin perspective using WalkMe tool
  • Conducted quality assurance testing, hosts technical training calls, and provide troubleshooting support.
  • Prepared presentations to explain enhancements and process improvements of WalkMe in SuccessFactors.
  • Designed and implemented interactive walkthrus, smarttips, launchers to improve user experience and guide users through complex workflows.
  • Enhanced user engagement and retention through WalkMe's Smart Tips, delivering personalized guidance based on individual needs and usage patterns.
  • Significantly reduced ServiceNow tickets related to SAP SuccessFactors by implementing Smart Walkthrus and Smart Tips that guided users through complex tasks and workflows within Performance and Recruiting modules.
  • Increased candidate self-service adoption in the Recruiting module with WalkMe Launchers, guidance and validation smarttips leading to faster applications and improved candidate satisfaction.
  • Designed and implemented WalkMe Launchers within SuccessFactors, streamlining access to frequently used features like issue ticket creation and access request submission. This resulted in a significant increase in self-service adoption, reducing dependence on support channels.
  • Leveraged WalkMe Shoutouts to drive user awareness within SuccessFactors, achieving a significant increase in users accessing key features and updates. This resulted in improved user engagement and reduced support tickets.
  • Managed and maintained WalkMe content library, ensuring consistency and accuracy.
  • Leveraged WalkMe analytics to track user engagement, identify areas for improvement, and measure the impact of WalkMe solutions on user adoption and key metrics.
  • Collaborated closely with cross-functional teams to ensure seamless integration of WalkMe with SuccessFactors and overall user adoption initiatives.
  • Tracked key metrics (adoption rates, completion times, user satisfaction) and reported on the impact of DAP initiatives.
  • Provided ongoing support to users post-implementation, ensuring long-term success of implemented solutions.
  • Stayed updated on WalkMe best practices and new features through online resources, webinars, and community participation.

Consultant

VETRIVA ENTERPRISE SOLUTIONS
01.2015 - 07.2018
  • Professional Consultant with extensive ERP/EPM Project Consulting experience in 4 major projects based on Hyperion planning for various clients across logistics, ministry, and automotive domains
  • Demonstrated expertise in designing and developing all aspects of new Hyperion implementations and changes to existing applications
  • Proactively monitored system performance of Hyperion Financial Management (HFM), Hyperion Planning, and other supported systems to optimize key business processes
  • Utilized predictive models to drive strategic and tactical initiatives for clients in 3 domains, spanning logistics, telecom, finance and MNCs, while providing oversight of Hyperion Financial Management and Planning application
  • Associated with key stakeholders to ensure seamless execution of critical business objectives
  • Resolved mapping issues while loading data into HFM via FDM and FDMEE, guaranteeing 100% safe data experience for clients
  • Conducted rigorous sample record sets examination for consistency and data corruption to ensure the highest data quality standards.

Functional Consultant

SEVENTHSENSE TECHNOLOGIES
07.2008 - 12.2014
  • Partnered with clients to identify and define their business requirements, developing effective technical solutions utilizing Hyperion Planning
  • Led successful completion of 4 complex projects spanning across Finance, Aviation, and FMCG industries by implementing Hyperion and ERP systems
  • Aligned application components with business objectives, architecture, and solution performance goals
  • Coached business users on the User Interface (UI) functionality and provided support in the writing of UAT scripts, Test Scripts, and project-related documentation
  • Maintained concise technical and functional specifications for Hyperion applications and business system processes
  • Ensured compliance with relevant regulatory requirements and company policies, practices, and procedures.

Education

PGDBA (Finance And Marketing) - Accounting And Finance

Suryadatta Institute of Management
Pune, Maharashtra, India
04.2001 -

B.Com - Commerce

Ramakrishna Mission Vivekananda College
Chennai, TamilNadu, India
04.2001 -

Skills

undefined

Certification

SAP SuccessFactors - Getting the implementation right, SAP SuccessFactors, 10/2022

Personal Information

  • Date of Birth: 02/01/1988
  • Nationality: Indian

Timeline

Consultant

NORSK HYDRO
08.2018 - Current

Consultant

VETRIVA ENTERPRISE SOLUTIONS
01.2015 - 07.2018

Functional Consultant

SEVENTHSENSE TECHNOLOGIES
07.2008 - 12.2014

PGDBA (Finance And Marketing) - Accounting And Finance

Suryadatta Institute of Management
04.2001 -

B.Com - Commerce

Ramakrishna Mission Vivekananda College
04.2001 -

Similar Profiles

CREATE PROFILE
Avinesh SundarConsultant