Ayan Ratra
Jammu
Summary
In dynamic and fast-paced environment, developed skills in data analysis, problem-solving, and strategic thinking. Excel in interpreting complex data sets and delivering actionable insights to support business objectives. Seeking to transition into new field where these transferrable skills can drive meaningful impact and innovation.
Overview
1
1
Certification
Work History
Customer Support Executive
Teleperformance
11.2024 - 03.2025
- Assisted customers with inquiries and issues through various communication channels.
- Provided accurate information about products and services to enhance customer experience.
- Resolved customer complaints efficiently, ensuring satisfaction and retention.
- Worked during my college days, demonstrating strong self-motivation and the ability to thrive under leadership. Gained valuable experience in soft skills, effective communication, and a professional work environment.
Education
Bachelor of Engineering - Computer Science
Chandigarh University
Mohali, India06-2025
Skills
- Python
- Excel functions
- SQL
- Data analysis
- Data visualization and presentations
- Analytical problem solving
Certification
Google Data Analytics Professional Certificate from Coursera
Data Analyst Certification from OneRoadmap
Timeline
Customer Support Executive
Teleperformance
11.2024 - 03.2025
Bachelor of Engineering - Computer Science
Chandigarh University
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