AYESHA SEEMA

Taking care of multiple departments : neurology, urology,gastro, pulmo and cardiology

• Coordinated interdisciplinary teams to improve patient outcomes and service delivery.
• Trained staff on best practices and compliance with healthcare regulations.
• Conducted regular meetings with staff members to discuss progress on projects.
• Maintaining records of patients who are operated
• Co ordinating with marketing department to ensure the timely promotion of all the departments.
• Organising events
• Preparing excel and powerpoint to asses monthly reports .
• Taking care of international patient needs .

• Led service line operations to enhance patient care and operational efficiency.
• Developed strategic plans to align services with hospital goals and community needs.
• Coordinated interdisciplinary teams to improve patient outcomes and service delivery.
• Analyzed patient feedback to drive improvements in service line offerings.
• Resolved escalated customer issues or complaints within established timelines.

• Assisted patients with check-in and check-out processes in a busy hospital environment.
• Responded to patient inquiries and resolved concerns promptly and professionally.
• Coordinated communication between departments to facilitate efficient service delivery.
• Answered guest inquiries regarding hotel offerings and services.
• Monitored patient wait times and communicated updates to enhance customer experience.

• Manage the process of welcoming, registration, billing and record maintenance.
• Attend to patient queries and patient care services.
• Ensure the smooth functioning of telephonic communication.
• To inform maintenance and facilities management departments of any infrastructural shortcomings that affect patient care.
• Feedback collection from patients.
• Maintain optimal stocks on the delivery floor.