Summary
Overview
Work History
Education
Skills
Cricket and Singing
Timeline
Generic

Ayush sharma

Customer support executive
Delhi,DL

Summary

Logical [Customer support ] bringing (1) years of experience consistently enhancing customer satisfaction. Poised when communicating with customers and vendors, analyzing, and resolving complex issues and documenting accurate notes of account interactions. Versatile professional comfortable working in high-volume, high-stress environment. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience
2
2
Languages

Work History

Customer Support Executive

Rhysley Private Limited
04.2023 - 03.2024
  • Improved customer satisfaction by efficiently addressing and resolving inquiries, concerns, and complaints.
  • Listened to customers' questions and concerns to provide answers or responses.
  • Provided excellent customer service by efficiently resolving issues and responding to inquiries.
  • Managed high-stress situations effectively while maintaining a calm demeanor and providing empathetic support to customers facing challenges or frustration.

Customer Support Executive

Flipkart (Teleperformence)
12.2022 - 02.2023
  • Provided excellent customer service by efficiently resolving issues and responding to inquiries.
  • Streamlined support processes for faster resolution times and increased customer loyalty.
  • Managed high-stress situations effectively while maintaining a calm demeanor and providing empathetic support to customers facing challenges or frustration.

Education

BBA - HR (Human Resource)

Bhimrao Ambedkar University
Mathura, India
04.2001 -

Skills

Customer Inquiry Management (CIM)

Cricket and Singing

Since Childhood I have interest in Singing. Talk about cricket I have played for more than 5 Years for different clubs and academies. In singing I am well Trained taking classes and learn classical singing with exams.

Timeline

Customer Support Executive

Rhysley Private Limited
04.2023 - 03.2024

Customer Support Executive

Flipkart (Teleperformence)
12.2022 - 02.2023

BBA - HR (Human Resource)

Bhimrao Ambedkar University
04.2001 -
Ayush sharmaCustomer support executive