Ayush Sinha

Experienced Salesforce Professional adept at tailoring Salesforce solutions to meet business requirements. Skilled in utilizing declarative tools such as Process Builder, Workflows, Lightning Flows, LWC Components, Validation Rules, and Apex Classes for automation. Proficient in data migration using Data Loader. Proven track record in customer success as a Salesforce Administrator, consistently delivering effective solutions to user-raised cases.

• Certified with ADM 201- Salesforce Administrator
• Certified with ADM 211- Advanced Salesforce Administrator
• Certified with Salesforce Platform App Builder

• Financial Application, This application was developed for the US based client in the Finance domain. It was developed for the clients with the support of dedicated team of wealth managers, tax advisors and financial planners who are assigned to support the user’s comprehensive wealth management needs. It’s a proactive and holistic approach to wealth advisory – constantly aiming to protect, grow and preserve clients’ legacies for future generations., He was involved in data migration from Junxure to Salesforce using Data Loader tool., He was involved in bulk data manipulation and data updating operation.
• Insurance Application, This application was developed for the US based client in the Insurance domain. It has two call centers based in New York and New Hampshire that helps the business use cases which are unique to each call center with few overlapping., He has helped in implementing the functionalities like the Legacy System they were using into Salesforce CRM, Implemented the system on the Service Cloud using Custom LWC Components, Apex Classes, Triggers, Validation Rules and Flows to meet the client’s requirement., He has been involved in Integration with external system to display and share information., Has implemented Single Sign On to allow the users, and service agents to navigate seamlessly using ADFS credentials., He has worked on Objects Field Level Security, Permission Sets, sharing rules to gives access to Records and Fields, Worked on creating multiple users in the production org and created Permission Sets for users., This application was developed using LWC, Apex, Validation Rule, API Integration, Flow and Permission set., Worked on creating functional document with step-by-step information about how to test the functionalities of the component created.
• Utility Application, This application was developed for the US based client in the Utility domain. It amplifies the positive impacts that utilities have on their communities. They offer the platform for the utility of the future, helping the community., He was involved in implementing tickets which needs to be automated using the Flow builders., He was responsible for Field Level Security, Validation rules and creating new Fields., Helped in setting up custom meta data and implemented field dependency on multiple Fields., This application was developed using Flow Builder, Process Builder and Workflows
• Real Estate Application, This application was developed for a UK based client in Real Estate domain. It is a non-profit organization involved in providing beds and accommodation to the homeless in the UK., He was involved in implementing multi-factor authentication for the customers organization., Involved in finding out the best AppExchange tools that can be used to sync data with Salesforce., Implemented MFA using Salesforce Authenticator tool, Google Authenticator and Authy desktop applications., This application was developed using multi-factor Authentication, Object creation and Field creation.
• Healthcare Application, This application was developed for the UK based client in the Healthcare Domain, He was involved in setting up the QA and dev Sandbox org for the release., He has implemented automation processes using Process builders and Screen Flow to meet the client’s requirements., Was involved in creating the user manual to share with the client., Implemented Sharing rules and helped in creating Permission sets., This application was developed using Process Builder, Workflow, Screen Flow, Sharing rules and Permission sets.

• Experienced in implementing multi-factor authentication.
• Directly interacted with the client to gather information about the requirement.
• Experienced in setting up the customers org as per the requirement.
• Involved in client communication.
• Implemented Apex Classes, LWC components, expertise in creating Custom Objects, Fields
• Experienced in setting up and implementing Single-Sign On
• Experienced in setting up multi-factor authentication.
• Involved in flow implementation and validation rules.
• Experienced in implementing automation processes using Workflow Rules, Process builders, Flow Builders and Data Migration using Data Loader tool.