Ayushi Tanwi
Business Analyst
Gurgaon,HR
Summary
Dynamic Business Analyst with over 5 years of experience adept at bridging the gap between business needs and technology delivery for large-scale web and mobile platforms in high-availability, customer-facing environments. Proven expertise in requirements elicitation, stakeholder management, and business process analysis, translating complex challenges into actionable, data-driven solutions. Proficient in BRD/FRD documentation, user story creation, UAT coordination, and KPI analysis, fostering cross-functional collaboration across Product, Engineering, QA, and Operations teams. Results-oriented professional skilled in Agile methodologies and continuous improvement, consistently driving measurable business outcomes through structured analysis and strategic recommendations.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Business Analyst
Adecco (Client: IndiGo Airlines)
07.2024 - Current
- - Collaborate with business stakeholders to gather, analyze, and document functional and non-functional requirements for web and mobile platforms
- - Translate business needs into detailed user stories, BRDs, and acceptance criteria supporting Agile delivery
- - Perform impact analysis and support backlog prioritization ensuring alignment with business objectives
- - Analyze release data, defect trends, and operational KPIs to support data-driven decision making
- - Facilitate cross-functional collaboration across Product, Engineering, QA, and Operations teams
- - Support change management processes, documentation governance, and production readiness analysis
- - Drive process improvements enhancing delivery predictability and operational efficiency
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
Assistant Manager – Business Development & Growth
Nona Lifestyle Pvt Ltd
02.2023 - 05.2024
- - Owned execution roadmap and quarterly delivery planning across acquisition, retention, and revenue initiatives
- - Coordinated cross-functional execution across operations, sales, and marketing teams ensuring delivery against growth targets
- - Translated operational and customer data into execution-focused initiatives, improving conversion performance by 20%
- - Built KPI dashboards and tracking mechanisms enabling performance governance and execution visibility
- - Led execution cadence, planning cycles, and performance reviews ensuring predictable initiative delivery
Founder's Office – Strategy & Product Execution
Agrowave
01.2021 - 12.2022
- - Led execution of platform and operational initiatives across 5 states ensuring delivery against business and expansion goals through GTM strategy
- - Built KPI tracking and execution dashboards enabling data-driven program governance
- - Coordinated cross-functional teams across operations, supply chain, and product ensuring delivery alignment
- - Delivered retention initiatives improving user retention by 47% within 3 months
Education
Bachelor’s Degree - Agriculture
Amity University
Noida01.2021
Skills
Business Analysis: Requirements Gathering, BRD & FRD, User Stories, Process Mapping, Gap Analysis, Impact Analysis, Stakeholder Management, UAT Coordination
Tools & Tech: JIRA, ServiceNow, MS Excel, Google Sheets, Data Analysis, Dashboarding, Basic SQL (Conceptual)
Agile and Scrum expertise
Certification
ITIL Foundation – IT Service Management
Timeline
Business Analyst
Adecco (Client: IndiGo Airlines)
07.2024 - Current
Assistant Manager – Business Development & Growth
Nona Lifestyle Pvt Ltd
02.2023 - 05.2024
Founder's Office – Strategy & Product Execution
Agrowave
01.2021 - 12.2022
Bachelor’s Degree - Agriculture
Amity University