MANASBRATA DAS

Seasoned Business Analyst with over 10 years of experience in the IT industry, specializing in business and systems requirements, user acceptance testing, and end-user training. Proven ability to leverage experiences to inform strategic decision-making, complemented by strong expertise in UAT/BAT and E2E Integration Testing. In-depth knowledge of Business Acceptance Testing, API Testing, Database Backend Testing, and Oracle ERP Applications enhances the development of effective test strategies and documentation. Key contributor to significant cloud product improvements, demonstrating leadership abilities and proficiency in managing comprehensive testing frameworks.

• Received Appreciation from Cisco Client Manager for contribution towards the delivery of the Cisco Splunk Project in FY24-25.
• Received Winning Together Inspire Award from the Program Manager for the outstanding contribution to the FY22-23 releases.
• Received Stellar performance Award from the Program Management for the outstanding contribution to the FY21-22 releases.
• Identified as a key performer in the team and received client appreciation.
• Gold Medal Winner of Chess and Badminton Championship in Accenture Sports Meet and in University Level in B. Tech (AMITY UNIVERSITY).
• Recognized as Mr. CISCO for the Overall performance in Q3FY15 in Accenture.
• Enhanced Test Coverage
• Improved test coverage by 25% creating 120 UAT test scenarios.
• Increased SaaS Revenue
• Boosted SaaS revenue by 15% through data driven attribute-based testing.
• Enhanced Customer Experience
• Improved customer satisfaction by 30% in Apple support.
• Improved Service Quality
• Enhanced service quality compliance by 30% with QA protocols.

CISCO My Deal Manager Enablement: 04/2025 - Present Bengaluru, INDIA-Gathered and translated sales and operations requirements to enable My Deal Manager, streamlining end-to-end deal lifecycle and approval workflows. Authored Agile user stories in Jira, contributing to improved deal visibility, faster approvals (~15–20% cycle time reduction), and increased enterprise adoption. Drove BAT/UAT testing to ensure it is aligned with business requirements.

CISCO Splunk Enablement: 04/2025 - Present Bengaluru, INDIA- Supported Cisco’s Splunk acquisition by enabling unified observability, advanced security analytics, and proactive IT operations. Gathered and documented business and functional requirements to integrate Splunk with Cisco platforms including Salesforce CPQ and Cisco CCW.Collaborated with cross-functional teams to align system integrations with operational efficiency and customer experience objectives. Leveraged Oracle SQL for data analysis and Jira for Agile delivery and requirement tracking. Contributed to improved incident response time, enhanced system reliability, and increased operational visibility through scalable, data-driven insights. 

CISCO Mongo DB Migration: 07/2025 - Present Bengaluru, INDIA-Led business requirements analysis and stakeholder coordination for enterprise cloud migration from Oracle DB to MongoDB, enabling scalable, high-performance architecture. Defined data migration requirements, validated solutions with engineering teams, and supported BAT/UAT to ensure data integrity, system reliability, and cloud readiness.

DELL MCC (Modern Corporate Capabilities):04/2021 - 09/2024 Bengaluru, INDIA- MCC project aimed at enhancing cloud solutions. Increased revenue by {20%} by enabling VMware server products with a subscription model. Increased revenue by {20%} by implementing end-to-end solutions on a pay-as-you-go model. 

DELL Project APEX: 06/2020 - 03/2021 Bengaluru, INDIA- Project APEX focused on cloud offerings., Increased market share by {15%} by introducing EMC and VMWare-related cloud products. Increased customer engagement by {20%} by designing self-service capabilities for managing subscriptions.

DELL FLEX BILLING: 07/2017 - 05/2020 Bengaluru, INDIA- Flex Billing project to enhance subscription billing systems., Enabled subscription-based services for consumer and commercial customers. Focused on billing and revenue management for products like Microsoft O365.

Dell Print NASE: 06/2015 - 06/2017 Hyderabad, INDIA- Dell Print Project aimed at improving order management. Simplified order management with new Oracle EBS tools. Managed customer base through the new DSA tool.

Cisco WebEx Cloud SaaS: 05/2013 - 06/2015 Hyderabad, INDIA, Cloud SaaS project for Cisco.Tested Cisco's WebEx product for various market regions. Ensured compliance and efficiency in billing processes across multiple regions.