Ayush Kumar Singh
Ghaziabad
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Senior Hub Head
Cars24 Service Pvt Ltd
Chandigarh
04.2025 - Current
- Drive a high-performance culture by recruiting, training, and mentoring a multi-functional team.
- Monitor and improve customer satisfaction across all touchpoints.
- Analyze business performance metrics and generate actionable insights for continuous improvement.
- Coordinate closely with central teams (marketing, tech, supply chain, finance) to implement company-wide strategies locally.
- Oversee hub infrastructure, security, and process improvements.
Sales Manager
Cars24 Service Pvt Ltd
New Delhi
05.2023 - 03.2025
- Lead and manage a team of sales executives to achieve monthly sales targets.
- Monitor team performance, provide coaching, and conduct regular performance reviews.
- Drive used car sales through both online platforms and physical outlets.
- Ensure a high level of customer satisfaction through excellent service and problem resolution.
- Work closely with the operations and procurement teams to ensure optimal vehicle availability.
- Analyze sales trends, market dynamics, and customer feedback to improve strategies.
- Train new team members on sales processes, CRM tools, and customer engagement.
- Maintain relationships with key customers and vendors to facilitate long-term business.
- Prepare and present weekly/monthly reports on sales performance and forecasts.
Car Advisor
Cars24 Service Pvt ltd
Noida
12.2019 - 05.2023
- Greet and engage customers, understanding their vehicle needs and preferences.
- Assist with vehicle selection and customization based on customer requirements.
- Conduct test drives and provide in-depth product demonstrations.
- Offer financing, insurance, and warranty options to customers.
- Prepare and process necessary sales documentation and customer records.
Sales Executive
Kent RO Private limited
Noida
05.2018 - 11.2019
- Promote and sell Kent RO products (water purifiers, air purifiers, kitchen appliances, etc.) to residential and commercial customers.
- Demonstrate product features, benefits, and pricing to potential customers.
- Generate leads and maintain a database of prospective clients.
- Participate in promotional events, product demos, and exhibitions.
Fashion Consultant
Woodland
Pune
06.2015 - 04.2018
- Greet and assist customers with selecting clothing and accessories that suit their style and body type.
- Process transactions, exchanges, and returns efficiently.
- Stay updated on fashion trends, new arrivals, and brand promotions.
- Offer personalized fashion advice and outfit coordination.
Direct Sales Marketing
Country club india pvt ltd
Pune
04.2013 - 05.2015
- Generate qualified leads and follow up to support the sales pipeline.
- Maintain relationships with existing clients to encourage repeat business and referrals.
- Maintain up-to-date knowledge of the company’s products/services and market positioning.
Education
MBA -
Invertis University
Barelly03-2013
Associate of Arts -
DD University
Gorakhpur05-2011
High School Diploma -
RS Singh Inter College
Deoria 09-2006
Skills
- Customer relationship management
- Sales strategy
- Revenue forecasting
- Negotiation skills
- Team leadership
- Performance metrics
- Customer service
- Market research
- Data analysis
- Pricing strategy
- Sales training
- Team building
- Performance analysis
- Project management
- Inventory management
- Process improvement
- Relationship management
- Lead generation
Affiliations
- Playing Cricket
- Listening Songs
Languages
English
First Language
Hindi
Proficient (C2)
C2
Timeline
Senior Hub Head
Cars24 Service Pvt Ltd
04.2025 - Current
Sales Manager
Cars24 Service Pvt Ltd
05.2023 - 03.2025
Car Advisor
Cars24 Service Pvt ltd
12.2019 - 05.2023
Sales Executive
Kent RO Private limited
05.2018 - 11.2019
Fashion Consultant
Woodland
06.2015 - 04.2018
Direct Sales Marketing
Country club india pvt ltd
04.2013 - 05.2015
MBA -
Invertis University
Associate of Arts -
DD University
High School Diploma -
RS Singh Inter College
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