AZAD ANAND
Changanacheri
Summary
With a diverse background in hospitality, tourism, management, administration, public relations and digital dentistry, I bring over 15 years of extensive experience from India, UAE, and Bahrain. Equipped with A+ training and a strong skill set, I am confident in my ability to provide effective and efficient leadership to any organization in need of a results-driven professional.
Overview
16
16
years of professional experience
Work History
RELATIONSHIP MANAGER & PRODUCT SPECIALIST
MAC DIGITAL
07.2020 - 09.2024
- Communicated regularly with the doctors and clinics to understand needs, evaluate current product use and cross-sell new products in the UAE and Bahrain.
- Provide digital dentistry product introduction and training to doctors and other healthcare professionals in the UAE and Bahrain
SENIOR CUSTOMER RELATIONS MANAGER
EASE HEALTHCARE
02.2019 - 03.2020
- Managed customer relations on ongoing basis to maximize customer retention.
General Manager
ROYAL STAR YACHT
01.2018 - 01.2019
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
OPERATIONS MANAGER
PUNHANI GROUP OF COMPANIES
02.2016 - 01.2018
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines of five companies under Punhani Group.
- The entities were in the fields of Hospitality, event management, Trading, Businessmen services etc..
VIP HOSPITALITY HOST & RESERVATIONS SUPERVISOR
CARAMEL RESTAURANT & LOUNGE
03.2010 - 02.2016
- Promoted business loyalty by fostering positive customer relationships with regular and VIP celebrities.
- Control the operations of the VIP cabana and organize the bouncer protocols.
GUEST SERVICE ASSOCIATE
LE MERIDIEN HOTEL & CONVENTION CENTER
06.2008 - 01.2010
- An excellent opportunity to work in all the food & beverage outlets including restaurants, coffee shops, banquets and room service and recognized with the BEST GUESTCARE EMPLOYEE AWARD nomination of ASIA PACIFIC REGION of STARWOOD HOTELS.
Education
BACHELOR OF HOTEL MANAGEMENT -
ADMINISTRATIVE MANAGEMENT COLLEGE BANGALORE UNIVERSITY
Bangalore08-2008
HOTEL AND CATERING TECHNOLOGY - FOOD AND BEVERAGE SERVICE
GOVERNMENT BASIC TRAINING CENTER
Kollam, Kerala09-2003
UNDERGRADUATE -
STATE HIGHER SECONDARY BOARD, GOVERNMENT OF KERALA
Kollam,Kerala03-2002
HIGH SCHOOL DIPLOMA -
STATE SECONDARY BOARD, GOVERNMENT OF KERALA
Kollam, Kerala03-2000
Skills
- Operations
- Guest Relationship Management
- Administration
- Restaurant Management
- Public Relation & Human Resources
- Team Leadership
- VIP Management
Languages
English
Hindi
Malayalam
Kannada
Tamil
Personal Information
- Date of Birth: 05/06/1985
- Nationality: Indian
- Driving License: Light Vehicle/ India & UAE
- Marital Status: Married
Recognitions
Best Guest Care Employee Award Nominee, Starwood Hotels Intl., Asia Pacific, 01/01/2010
Timeline
RELATIONSHIP MANAGER & PRODUCT SPECIALIST
MAC DIGITAL
07.2020 - 09.2024
SENIOR CUSTOMER RELATIONS MANAGER
EASE HEALTHCARE
02.2019 - 03.2020
General Manager
ROYAL STAR YACHT
01.2018 - 01.2019
OPERATIONS MANAGER
PUNHANI GROUP OF COMPANIES
02.2016 - 01.2018
VIP HOSPITALITY HOST & RESERVATIONS SUPERVISOR
CARAMEL RESTAURANT & LOUNGE
03.2010 - 02.2016
GUEST SERVICE ASSOCIATE
LE MERIDIEN HOTEL & CONVENTION CENTER
06.2008 - 01.2010
BACHELOR OF HOTEL MANAGEMENT -
ADMINISTRATIVE MANAGEMENT COLLEGE BANGALORE UNIVERSITY
HOTEL AND CATERING TECHNOLOGY - FOOD AND BEVERAGE SERVICE
GOVERNMENT BASIC TRAINING CENTER
UNDERGRADUATE -
STATE HIGHER SECONDARY BOARD, GOVERNMENT OF KERALA
HIGH SCHOOL DIPLOMA -
STATE SECONDARY BOARD, GOVERNMENT OF KERALA
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