AZHAGAN BABU
Senior Presales Engineer (Cloud & Security Solutions)
Chennai
Summary
Results-driven Presales Engineer / Solutions Consultant with experience translating complex SaaS solutions into clear business outcomes for enterprise and mid-market customers. Skilled in discovery, solution design, and high-impact product demonstrations, working closely with sales and technical teams to support revenue growth and deal success. Strong communicator with a consultative mindset and growing focus on cloud architecture and security. Seeking a Dubai-based role delivering technical credibility and measurable business impact.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Presales Consultant
Zoho Corporation
06.2021 - Current
- Serve as presales lead for customer experience and secure cloud solutions, supporting enterprise clients across regions.
- Delivered tailored solution demos and RFP responses, aligning Zoho’s suite with client security and compliance requirements.
- Partnered with channel teams to identify upsell and cross-sell opportunities in customer experience.
- Drove customer success initiatives that improved CX scores by 20% and reduced churn by 25%.
- Collaborated with product and engineering teams to translate field feedback into roadmap inputs for SaaS security features.
- Zoho is a global SaaS company providing secure, cloud-based business applications.
Account Manager (Customer Relations)
Cyber Security Works
07.2020 - 05.2021
- Cybersecurity expert in vulnerability management and penetration testing.
- Managed key enterprise accounts and presales coordination for VMPT service and delivery through RiskSense (demo).
- Delivered technical presentations and bid proposals, contributing to revenue growth from renewals and upsells.
- End-to-End customer lifecycle management throughout the vulnerability assessment and penetration testing process.
- Helped enterprise customers realize measurable security value by delivering VAPT insights through the company’s SaaS vulnerability management platform.
Junior Researcher
Technical University of Liberec
07.2018 - 02.2020
- Led cross-functional teams on EU-funded R&D projects in digital systems and material technology.
- Presented research findings internationally, gaining strong project coordination and analytical skills.
Education
M.Tech - Nanotechnology
Amity University
Noida, UP11.2016
Skills
Presales Engineering
Bid / RFP Management
Proposal & RFP/RFI Management
Solution Design & Demos
GCC Market Exposure
Stakeholder Engagement
Negotiation & Deal Closure Support
Cross-Sell / Upsell Strategy
Pipeline & Deal Support
Training / Courses
- COMPLETE PYTHON DEVELOPER 2021 — Comprehensive Python development course covering fundamental to advanced concepts
- THE COMPLETE SQL BOOTCAMP 2020 — Intensive SQL Bootcamp designed for beginners to learn SQL from scratch
Timeline
Presales Consultant
Zoho Corporation
06.2021 - Current
Account Manager (Customer Relations)
Cyber Security Works
07.2020 - 05.2021
Junior Researcher
Technical University of Liberec
07.2018 - 02.2020
M.Tech - Nanotechnology
Amity University