Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
Generic

Azhar Javed

Bangalore

Summary

Proven success in conceptualizing, developing and writing content that engages readers and builds interest brand. Detail-oriented, perceptive and systematic in reviewing text and updating content. Strong promotional, customer relations and problem-solving abilities. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

Vendor Consultant

Amazon
Bangalore
08.2022 - Current
  • Collaborated with media specialists to coordinate stories and content for social media.
  • Compiled reports on website analytics including page views, bounce rates and visitor demographics.
  • Integrated multimedia elements such as videos, graphics or audio recordings into blog posts or webpages whenever possible.
  • Presented ideas and storyboards to clients.
  • Coordinated with marketing team to drive messaging and promote current campaigns.
  • Maintained knowledge of digital technology and social media trends, media requirements, and best practices.
  • Worked closely with marketing team members to coordinate promotional activities.
  • Edited existing content to ensure accuracy, consistency and quality standards are met.
  • Performed regular audits of existing vendors to verify accuracy of data provided in invoices or contracts.
  • Maintained accurate records of all vendor contacts and transactions using appropriate software systems.
  • Provided guidance on best practices related to purchasing decisions based on market trends and industry knowledge.

Customer Finance Relationship Associate

HSBC
Bangalore
07.2018 - 07.2022
  • Cultivated relationships with suppliers, negotiating contracts for new commodity sources.
  • Developed strategies for improving customer service standards at the financial institution.
  • Prospected and partnered with interested parties to develop investment plans and served as financial management advisor.
  • Conducted research on products, services, rates, and fees as requested by customers.
  • Helped customers to bring accounts into good standing by implementing payment plans.

Senior Process Executive

Infosys
Bangalore
07.2016 - 07.2018
  • Recommended changes in products and services based on customer feedback.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Maintained records and data by entering into databases, developing tracking systems and setting up files.
  • Verified and audited standards to drive safety, quality and cost control.

Education

Bachelor of Science - Computer Applications

Al Ameen Institute of Information And Sciences
Bangalore
05-2016

Skills

  • Creative Writing
  • Video Editing
  • Social Media Management
  • Growth Tracking
  • Brand Positioning
  • Market Penetration
  • Customer Needs Assessment
  • Content Creation

Affiliations

  • Creation of SOPs
  • Creation of Automation via macros or dashboards

Languages

English
First Language
Hindi
Advanced (C1)
C1
English
Proficient (C2)
C2

Accomplishments

  • I was recognized as best creator of the brand stores.
  • Interacted with senior decision makers assisting them with Actionable Analytics using macros via excel.

Timeline

Vendor Consultant

Amazon
08.2022 - Current

Customer Finance Relationship Associate

HSBC
07.2018 - 07.2022

Senior Process Executive

Infosys
07.2016 - 07.2018

Bachelor of Science - Computer Applications

Al Ameen Institute of Information And Sciences

Similar Profiles

CREATE PROFILE
Azhar Javed