Aziz Thandlawala
MUMBAI
Summary
Dynamic sales and marketing professional with a proven track record. Expert in customer relationship management and market analysis, leveraging strong business development skills to foster strategic partnerships and enhance service quality. Committed to exceeding sales targets through innovative solutions.
Overview
15
15
years of professional experience
Work History
SENIOR EXECUTIVE SALES & MARKETING
CJS SPECIALTY CHEMICALS PRIVATE LIMITED
08.2022 - Current
- Increased revenue contribution from 0.5 Mn USD to 1.3 Mn USD through targeted sales strategies.
- Achieved sales targets by implementing strategic customer engagement and relationship management initiatives.
- Established strategic client relationships, improving service quality and positioning for future growth.
- Maintained existing customer relationships while developing new opportunities.
- Oversaw complaint resolution processes to ensure high customer satisfaction and retention.
- Analyzed market trends to drive product development initiatives.
- Managed project timelines and coordinated resources for successful execution.
- Represented company at trade exhibitions, boosting brand visibility and outreach.
- Monitored inventory levels, providing regular updates for optimal stock management.
EXECUTIVE SALES
Signet Excipients Pvt Ltd.
08.2020 - 08.2021
- Achieved and exceeded established sales targets consistently.
- Cultivated strong client relationships, enhancing loyalty and trust.
- Engaged with existing clients to thoroughly understand requirements.
- Coordinated departmental efforts to effectively address diverse customer needs.
- Provided regular updates on company progress and developments to clients.
- Addressed customer complaints and inquiries promptly.
- Traveled to foster relationships with customers through direct interactions.
- Collaborated with accounts department to ensure timely payment collection.
EXECUTIVE ASSISTANT (SALES)
Signet Excipients Pvt Ltd.
01.2019 - 07.2020
- Prepared quotations and proforma invoices for client requests.
- Resolved payment-related inquiries on advances, outstanding amounts, debit notes, and credit notes to enhance client satisfaction.
- Compiled daily and monthly sales reports and MIS data to support decision-making.
- Executed rate amendments in response to market changes to maintain competitive pricing.
- Analyzed import statistics for all products to identify trends.
- Documented customer visit reports and principal reports for performance tracking.
SALES CO-ORDINATOR
Parle Elizabeth Tools Pvt Ltd.
04.2016 - 12.2018
- Created customer orders and inquiries, facilitating growth in business opportunities.
- Prepared accurate quotations and correspondence letters to support sales initiatives.
- Followed up on purchase orders to ensure timely processing.
- Ensured prompt dispatch of sales orders to meet delivery schedules.
- Coordinated with production teams, ensuring timely updates on order status.
- Generated inquiries for tablet tooling from pharmaceutical companies.
- Developed tooling and tablet drawings to support production.
- Analyzed invoices and related documents for accuracy.
SALES ASSOCIATE
North Tours Private Limited
12.2015 - 03.2016
- Increased revenue by selling local tours and adventure packages.
TECH SUPPORT ASSOCIATE
Convergys Streams Pvt Ltd.
06.2015 - 11.2015
- Received CUSTOMER SERVICE EXCELLENCE award for outstanding achievement during Customer Service Week 2015.
- Resolved issues related to HTC devices efficiently.
- Provided detailed information on various devices to enhance customer knowledge.
- Handled new inquiries to ensure prompt assistance.
Sales Executive
Family Business
06.2011 - 05.2015
- Novelty Jewelry Retailer
Education
Bachelor of Commerce - Third Year
Mumbai University
2011
Higher Secondary Certificate -
Maharashtra Board
2008
Secondary School Certificate -
Maharashtra Board
2006
Skills
- Business development and planning
- Solution selling
- Customer relationship management
- Sales forecasting
- Market analysis
- Competitive intelligence
- Revenue forecasting
Hobbies and Interests
- Music
- Travelling
Personal Information
Timeline
SENIOR EXECUTIVE SALES & MARKETING
CJS SPECIALTY CHEMICALS PRIVATE LIMITED
08.2022 - Current
EXECUTIVE SALES
Signet Excipients Pvt Ltd.
08.2020 - 08.2021
EXECUTIVE ASSISTANT (SALES)
Signet Excipients Pvt Ltd.
01.2019 - 07.2020
SALES CO-ORDINATOR
Parle Elizabeth Tools Pvt Ltd.
04.2016 - 12.2018
SALES ASSOCIATE
North Tours Private Limited
12.2015 - 03.2016
TECH SUPPORT ASSOCIATE
Convergys Streams Pvt Ltd.
06.2015 - 11.2015
Sales Executive
Family Business
06.2011 - 05.2015
Bachelor of Commerce - Third Year
Mumbai University
Higher Secondary Certificate -
Maharashtra Board
Secondary School Certificate -
Maharashtra Board