Azmeena Chandani
Branch Manager
Lokhandwala, Andheri West, Mumbai
Summary
Detail-oriented team player with strong organisational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Motivated Bank Manager passionate about providing excellent customer service and exceeding expectations. Inspires staff loyalty through strong leadership and communication skills. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Branch Head
Kotak Mahindra Bank
Mumbai
06.2022 - Current
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Engaged employees in business processes with positive motivational techniques.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Assessed employee performance and developed improvement plans.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Implemented service improvements to enhance sales cycle.
- Generated financial and operational reports to assist management with business strategy.
- Boosted sales and customer loyalty through incentive programs.
Branch Relationship Head
Axis Bank Ltd
Mumbai
06.2011 - 05.2022
- Applied effective time management techniques to meet tight deadlines.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Resolved problems, improved operations and provided exceptional service.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated leadership skills in managing projects from concept to completion.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Education
PG In Business Management - Commerce
Welingkars College of Management
Mumbai University 06.2011 - 03.2012
Bachelor Of Accountancy And Finance - Commerce
Malini Kishore College of Commerce
Andheri West Mumbai 06.2008 - 03.2009
HSC - Commerce
Malini Kishore Sanghvi College of Commerce
Andheri West Mumbai 06.2006 - 03.2007
SSC -
St Louis Convent High School
Andheri West 06.2004 - 03.2005
Skills
Relationship Management
undefinedAccomplishments
- Received the “Certificates Trophies and various Awards” for exemplary performance and recognition for handling the largest account in the company.
- Repeatedly received recognition from superiors for excellence in service.
- Supervised team of 38 staff members.
- Won various contest and also got chance to visit places like Dubai, Sri Lanka, Mauritius and other domestics locations too.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
French elementary examination from alliance francaise
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Branch Head
Kotak Mahindra Bank
06.2022 - Current
PG In Business Management - Commerce
Welingkars College of Management
06.2011 - 03.2012
Branch Relationship Head
Axis Bank Ltd
06.2011 - 05.2022
French elementary examination from alliance francaise
06-2010
Bachelor Of Accountancy And Finance - Commerce
Malini Kishore College of Commerce
06.2008 - 03.2009
HSC - Commerce
Malini Kishore Sanghvi College of Commerce
06.2006 - 03.2007
SSC -
St Louis Convent High School
06.2004 - 03.2005
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