Azmeena Chandani
Branch Manager
Lokhandwala, Andheri West, Mumbai
Summary
Detail-oriented team player with strong organisational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Motivated Bank Manager passionate about providing excellent customer service and exceeding expectations. Inspires staff loyalty through strong leadership and communication skills. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Branch Head
Kotak Mahindra Bank
Mumbai
06.2022 - Current
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Engaged employees in business processes with positive motivational techniques.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Assessed employee performance and developed improvement plans.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Implemented service improvements to enhance sales cycle.
- Generated financial and operational reports to assist management with business strategy.
- Boosted sales and customer loyalty through incentive programs.
Branch Relationship Head
Axis Bank Ltd
Mumbai
06.2011 - 05.2022
- Applied effective time management techniques to meet tight deadlines.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Resolved problems, improved operations and provided exceptional service.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated leadership skills in managing projects from concept to completion.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Education
PG In Business Management - Commerce
Welingkars College of Management
Mumbai University 06.2011 - 03.2012
Bachelor Of Accountancy And Finance - Commerce
Malini Kishore College of Commerce
Andheri West Mumbai 06.2008 - 03.2009
HSC - Commerce
Malini Kishore Sanghvi College of Commerce
Andheri West Mumbai 06.2006 - 03.2007
SSC -
St Louis Convent High School
Andheri West 06.2004 - 03.2005
Skills
Relationship Management
Background in mutual funds, stocks, bonds and investments
Strong team-builder
Product training
Business Development
Banking
Financial Advising
Staff Training
Sales expertise
Employee Development
Team Player
Project Management
Verbal/written communication
Accomplishments
- Received the “Certificates Trophies and various Awards” for exemplary performance and recognition for handling the largest account in the company.
- Repeatedly received recognition from superiors for excellence in service.
- Supervised team of 38 staff members.
- Won various contest and also got chance to visit places like Dubai, Sri Lanka, Mauritius and other domestics locations too.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
French elementary examination from alliance francaise
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Branch Head
Kotak Mahindra Bank
06.2022 - Current
PG In Business Management - Commerce
Welingkars College of Management
06.2011 - 03.2012
Branch Relationship Head
Axis Bank Ltd
06.2011 - 05.2022
French elementary examination from alliance francaise
06-2010
Bachelor Of Accountancy And Finance - Commerce
Malini Kishore College of Commerce
06.2008 - 03.2009
HSC - Commerce
Malini Kishore Sanghvi College of Commerce
06.2006 - 03.2007
SSC -
St Louis Convent High School
06.2004 - 03.2005