B Mugesh Kumar
Patttabiram
Summary
Accomplished senior executive leader with proven success in developing, implementing, and optimizing business processes to enhance long-term profitability. Astute leader with strategic mindset demonstrated over a 6-year [CMA CGM GBSI] career. Collaborate cross-functionally on large-scale initiatives to meet dynamic industry challenges.
Overview
6
6
years of professional experience
Work History
Senior Executive
MUGESH KUMAR
Ambattur IE, Chennai, Tamil Nadu
05.2018 - Current
- supporting requests for the creation or modification of the internal and external trips for all CMA CGM and third-party vessels from CMA CGM agents around the world.
- Verifying the booking frequency between ports and internalizing these routings by asking the HO about them.
- Inquiring about requirements from CMA, CGM, APL, CNC, and ANL agencies worldwide.
- Preparing daily and weekly reports on volumes to analyze the trend and changes in volumes to have a better impact.
- Assigning responsibilities and sharing knowledge: Provide team members with more education on work and attaining excellence. Additionally, provide tasks to enhance their workflow.
- A suggestion was made for the Third Party Feeder Process to keep track of users' everyday activities within the system. The 3PF application was a successful implementation of the idea.
- In an effort to slow down mail flow, I have taken the initiative to increase service on the Asia, America, Africa regions.
- Encouraging users to complete urgent or lower TAT emails within our SLA, keeping an eye on all region mail boxes, offering advise on how to address problems, and giving senior users and new users priority mail.
- Designed and developed training materials for new employees in the organization.
Education
Sri RamaKrishna Matric Higher Secondary School
Pattabiram,Chennai-600072Skills
- Growth planning
- Performance Improvement
- Escalation Mails Handling
- Decision Making
- MS Office
- Business Applications - LARA
- C - Voyages
- LISA
- Scheduling
- Report Preparation
- Customer Service
- Process Improvement
- Shift Scheduling
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Accomplishments
- Won many GEM AWARDs - spot award for best performance.
- Won SAMURAI AWARD for best performance for the months of January-2020 and July 2021.
- Nominated for R&R awards for performing during the COVID period.
MAJOR AGENCIES
- CMA CGM HO
- CMA CGM India Agencies
- CMA CGM GBS, Mumbai
- CMA CGM India, Busan
- CMA CGM Indonesia
- CMA CGM Malaysia
Schedule Monitoring
- X-Press Feeder
- Sinokor
- Samudera
- BTL
- One-line
- Eimskip
- Unifeeder
- BG Freight Line
- Samskip
- Shipmentlink
- RCL(Regional Container Lines)
Timeline
Senior Executive
MUGESH KUMAR
05.2018 - Current
Sri RamaKrishna Matric Higher Secondary School