B PALLAVI SRI PRIYA HARINI
Authorized Officer
Visakhapatnam,AP
Summary
Authorized Officer supporting production systems through incident response on 1000+ production incidents per month, root cause analysis, and fixes that protect uptime and user-facing service performance. Manages 31+ Azure resources, tunes resource usage, and maintains 100+ runbooks and operational documentation to speed troubleshooting. Brings Unix/Linux administration experience across access control, file transfers, and system security. Developed a responsive internal dashboard using HTML, CSS, Bootstrap, and JavaScript to streamline operational workflows. Collaborated with the backend team to integrate frontend components with SQLite-backed services and improve the user experience.
Overview
3
3
Certifications
6
6
years of professional experience
Work History
Authorized Officer
UBS
05.2025 - Current
- Respond to and resolve production issues, performing root cause analysis and implementing fixes.
- Focus on the uptime, availability, and performance of user-facing services and production systems.
- Manage and maintain cloud infrastructure (Azure)
- Identify bottlenecks in systems or applications and optimize resource usage.
- Created and maintained technical documentation, runbooks, and operational procedures for troubleshooting.
Technical Lead
Cognizant
03.2022 - 05.2025
- Managing Unix/Linux servers and system performance
- Handling server access, file management, and security configurations
- Managing SSH access, keys, and authentication mechanisms.
- Monitoring logs, troubleshooting system issues, and ensuring resource availability.
- Managing FTP, LFTP, SSH, SCP for secure file transfers
- Configuring and managing file systems
- Managing users, groups, and system permissions
Program Coordinator
Pages (SCIFED)
07.2020 - 03.2022
- Social media marketing and content strategy
- Handled SEO optimization and email marketing campaigns
- Worked on web technologies including HTML, CSS, Bootstrap
- Developed UI/UX designs using Figma
- Skills : HTML, CSS, Bootstrap, Email Marketing, SEO, UI/UX Design (Figma).
Education
Bachelor's of Engineering - ECE
Dr. L.B Collage (Aff :Andhra University)
01-2020
Intermediate - undefined
Narayana Junior Collage
01-2016
10th SSC - undefined
Triveni Talent School
01-2014
Skills
Server management
SSH
Docker
Azure fundamentals (AZ-900)
Linux
Programming & Web TechnologiesPythonJavaScriptHTML5CSS3Bootstrap
Incident response
Root cause analysis
System performance tuning
Runbook documentation
Production support
Networking & File TransferSSHSCPFTP
Microsoft Azure (AZ-900)DockerCloud Infrastructure Management
Certification
Microsoft Azure Fundamentals (AZ-900).
INTERNSHIP
AllIndiaRadio(AIR),4Weeks Supported the production team in conducting research and gathering information for the "Antenna" project
Timeline
Authorized Officer
UBS
05.2025 - Current
Technical Lead
Cognizant
03.2022 - 05.2025
Program Coordinator
Pages (SCIFED)
07.2020 - 03.2022
10th SSC - undefined
Triveni Talent School
Intermediate - undefined
Narayana Junior Collage
Bachelor's of Engineering - ECE
Dr. L.B Collage (Aff :Andhra University)