Kiran Selvam
Senior Business Analyst
Bengaluru,KA
Summary
To seek a challenging job in a growth oriented company, which provides me the opportunity to utilize my knowledge and skills to provide better services to the customers of my organization and at the same time, offers continuous learning. Perceptive Senior Business Analyst with [5] years driving successful business processes for [various] companies. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate actionability.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
5
5
Certifications
1
1
Language
Work History
Senior Business Analyst
Akamai Technologies
- Current
- Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
- Evaluated consistency and importance of different business intelligence data against needs to determine optimal courses of action.
- Assessed business processes and identified ways to boost improvement.
- Analyzed and assessed functional and organizational activities.
- Mapped processes to holistically examine business flow and identify improvement opportunities.
- Collaborated closely with upper management to drive strategy through development and implementation of new processes.
- Researched and compiled tailored monthly analytics and reports for senior management.
Order Management Analyst
Oracle India Pvt Ltd
02.2016 - 03.2021
- Interfaced with sales, operations and functional groups to facilitate order flow and meet processing metrics.
- Reviewed order terms and conditions with customers to comply with company policy.
- Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments.
- Maintained knowledge of new product offerings and changes for order provisioning processes.
- Handled customer credit applications and partnered with credit manager for approval and account setup.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Produced detailed and relevant reports for use in making business decisions.
Senior Analyst
Northern Trust
01.2021 - 03.2021
- Provided project-level analysis incorporating proposals, sequence diagrams, and scope matrixes.
- Mapped processes to holistically examine business flow and identify improvement opportunities.
- Evaluated and adopted new technologies to address changing industry needs.
- Documented procedures and business processes and shared information with appropriate stakeholders.
- Analyzed program data to provide input for key decision making and strategic planning.
- Researched and recommended process improvements designed to mitigate operational and financial risk.
- Identified and resolved problems through root cause analysis and research.
- Planned, designed and performed manual and functional project testing and reported defects.
Education
Product Management With AI And ML
Duke University
01.2022 - Current
B.com -
Presidency College
Bengaluru 05.2011 - 06.2013
PUC - undefined
Presidency College
Skills
Business process mapping
Data analysis
Gathering requirements
Effective project management
Certification
Google Project Management
Timeline
Product Management With AI And ML
Duke University
01.2022 - Current
Senior Analyst
Northern Trust
01.2021 - 03.2021
Order Management Analyst
Oracle India Pvt Ltd
02.2016 - 03.2021
B.com -
Presidency College
05.2011 - 06.2013
Senior Business Analyst
Akamai Technologies
- Current
PUC - undefined
Presidency College