Babar Manzoor Bhat
Product Compliance And Operations
Bengaluru
Summary
Experienced with regulatory compliance, risk assessment, and policy development. Uses detailed analysis to identify potential compliance issues and implement corrective actions. Strong understanding of industry regulations and best practices in maintaining compliance.
Known for collaborative approach and reliable in team settings, adapting seamlessly to changing needs. Skilled in risk assessment, regulatory reporting, and policy development. Valued for integrity, analytical thinking, and commitment to achieving results.
Overview
3
3
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Sr. Product Compliance Associate
Amazon Development Centre
10.2024 - 10.2025
- Ensured product compliance by thoroughly reviewing seller documentation, maintaining adherence to Amazon’s strict policies and standards.
- Collaborated with legal teams to address compliance issues, enhancing the safety and reliability of the platform for sellers and customers.
- Streamlined verification processes, reducing non-compliance incidents by 15% through proactive seller communication and document audits.
- Monitored and enforced marketplace policies, contributing to a trusted and secure online shopping experience for millions of users.
- Leveraged analytical skills to identify and resolve potential compliance risks, strengthening Amazon’s commitment to a safe e-commerce ecosystem.
Customer Experience Agent
Alorica India Pvt. Ltd.
03.2024 - 07.2024
- As a Customer Experience Agent, I was responsible for ensuring that customers had a seamless and positive experience with our products and services. I provided timely and efficient assistance to customers via phone, email, and chat, addressing inquiries, resolving issues, and offering guidance on product usage.
- Improved first call resolution rates with thorough product knowledge and efficient problem-solving skills.
- Managed over 100 calls per shift, giving proper resolution on calls.
Business Development Associate
Bhanzu- Formerly Exploring Infinities
04.2023 - 02.2024
- In my role as a Business Development Associate, specializing in closing deals, I was instrumental in driving revenue growth and meeting sales targets. Identifying and nurturing potential leads through various stages of the sales funnel, ensuring a steady pipeline of qualified prospects.
- I increased my team's revenue by 10% and consistently exceeded my targets.
Education
B.E - Civil
Nitte Meenakshi Institute of Technology Bangalore
Bengaluru, India04-2023
12th - Science
Boys Hr. Sec. School
Srinagar, India01.2018
Skills
Compliance
Documentation
Audit documentation
Problem-solving
Operations management
Risk identification
Document review
Customer relationship management (CRM)
Live chat support
Ticket management
Call center experience
Help desk support
Payment processing
Customer service
Support services
Certification
Non Conventional Energy Resources - NPTEL
Disclaimer
The information provided in this resume is accurate to the best of my knowledge. Any gaps in employment are deliberate and were dedicated to personal or professional development. I am happy to provide further details or clarification during the interview process.
Timeline
Sr. Product Compliance Associate
Amazon Development Centre
10.2024 - 10.2025
Customer Experience Agent
Alorica India Pvt. Ltd.
03.2024 - 07.2024
Business Development Associate
Bhanzu- Formerly Exploring Infinities
04.2023 - 02.2024
B.E - Civil
Nitte Meenakshi Institute of Technology Bangalore
12th - Science
Boys Hr. Sec. School