BADAGALA JAGADEESH
Banagalore
Summary
Technical leader with 18 years of expertise in data analytics, product management, and IT service delivery. Extensive experience in technology architecture, strategic development, and business process automation, with a strong focus on data manipulation, visualization, and analysis. Proficiency in SQL, Python, ETL processes, machine learning, and statistical analysis. Successfully led cross-functional teams, provided presales support, and promoted business development, while efficiently managing stakeholders and building executive-level relationships. Certified Project Management Professional (PMP), bringing enhanced project and process management skills, with a commitment to data-driven decision-making and delivering actionable insights.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Product Manager
HP Computing and Printing Systems India Private Limited
2023.01 - Current
- Led the product development process within the Scaled Agile Framework (SAFe), ensuring alignment with SAFe principles and practices.
- Collaborated closely with stakeholders, including product owners, scrum masters, development teams, and business leaders, to define product vision, strategy, and roadmap.
- Worked with Agile Release Trains (ARTs) to prioritize features, plan releases, and coordinate dependencies across multiple teams and workstreams.
- Facilitated the refinement of product backlogs by identifying and prioritizing user stories, epics, and features in collaboration with product owners and scrum teams.
- Participated in Program Increment (PI) planning events to align product priorities with overall business objectives and ensure product goals are achievable within designated timeframes.
- Conducted regular reviews and retrospectives to assess product performance, gather feedback, and identify opportunities for improvement within the SAFe framework.
- Ensured compliance with SAFe practices in product development activities, including continuous integration, continuous deployment, and test automation.
- Led the language expansion strategy for virtual assistant (VA) platforms by identifying target languages based on market demand, user demographics, and business objectives.
- Collaborated with cross-functional teams, including engineering, linguistics, localization, and user research, to prioritize language expansion initiatives and define the product roadmap.
- Conducted market research and competitive analysis to identify opportunities for language expansion and stay informed about industry trends and user preferences.
- Monitored key performance indicators (KPIs) related to language expansion, such as user adoption, engagement, and satisfaction, leveraging data insights to iterate on product features and drive continuous improvement.
- Led the product strategy and roadmap for support case creation within the WhatsApp platform, working closely with stakeholders to understand business needs and customer requirements.
- Defined clear product requirements and specifications for support case creation features, including message templates, automated responses, and integration with existing CRM systems.
Project Manager, Developer and Architect
HP Inc
2018.06 - 2023.01
- Preparing PDD (Process Definition Document) Analyze best feasibility of existing process which is suitable for automation. Building
- Involved in process automation collaborations with business users globally to analyze business processes, recommend RPA based solutions for processes, and develop robots using UiPath software.
- Performing Unit testing, Integration Testing, End-End Testing in DEV, and UAT Environments before releasing them to PROD environments where UAT is performed by robot controller before process goes live.
- Working on UiPath Orchestrator to deploy, secure, and manage UiPath Robots. Working on migrating UiPath platform from Finance infrastructure to SSO infrastructure CyberArk Integration. Prepared demos based on automation performed and showcase same to potential internal/external customers.
- Manage RPA solution, infrastructure including VM's and application upgrades/migrations Keep to coding standards and documentation standards for solutions, test procedures and scenarios during UAT and Production phase Preparing MTP documents.
- Working on Microsoft Office Excel macros to translate them to RPA solutions and/or integrations Developing automations with DTS Packages and SQL Server Jobs (non -RPA automations).
- Maintained relationships with material vendors to lower costs and diversify capabilities. Updated operational methods and oversaw accounting procedures for improved efficiency. Developed and initiated projects, managed costs and monitored performance.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines. Met project deadlines without sacrificing build quality or workplace safety.
Capability Lead
HP India Sales Private Limited
2018.01 - 2020.05
- Produced monthly reports using advanced Excel spreadsheet functions.
- Designed and developed data pipelines to acquire, clean and process data.
- Created data models to support decision-making processes.
- Managed monthly collection and reporting of data for management reports.
- Compiled data for analysis and developed tracking and reporting.
- Supported collection and reporting of requirements-related metrics.
- Worked with industry report writers such as Einstein Analytics, Crystal Reports, Business Objects, Power BI, SSRS and other BI reporting solutions.
- Implemented data storage tools such as Hadoop, SQL and NoSQL databases.
- Helped develop database solutions using multiple SQL languages.
- Managed efficient SQL queries and data transport.
- Utilized SQL for data exploration, debugging and performance data access.
Process & Capability Lead
HP India Sales Private Limited
2010.08 - 2018.06
- Assisted in root cause analysis, investigating any data errors or anomalies and assisting in implementation of solutions to correct data problems.
- Developed and maintained tools, templates, and methodologies to support execution and implementation of GBM policies and standards In charge for all Deployments, Data Migration & testing Initiate and Implement process standardization and improvements.
- Worked with Group and GBM stakeholders to define and prioritize. Regional plans for communication and implementation of data policies and standards. Prepared and consolidated data for established, periodic review and maintain data quality dashboards.
- Created reports and presentations Management of presentation for data quality outputs scoring and data profiling results. Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes. Conducted training and change management processes to improve operations. Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives.
- Developed standard operating procedures and document workflows for current and future process steps Identified and resolved process issues to encourage smoother procedures, more efficient 2010-08 - 2018-06 workflow and overall business growth.
Project Manager
HP India Sales Private Limited
2017.06 - 2018.01
- Developing and planning Project Timelines, along with IT PM.
- Identify key stakeholders and list Roles and Responsibilities of SME's and Key stakeholders.
- Lead different IT Teams and Business SME's to review User cases and completely understood from IT in Grooming session.
- Develop plan for UAT Team to work on test scripts creation and signed off from SME's and Key stakeholders.
- Providing weekly updates to stakeholders by hosting calls.
- Bi-weekly or Adhoc Escalation calls with Project sponsor and
- Management on Project Milestones or to discuss on any escalations.
- Develop MOC and Transition plan (including preparation of Training documents and Training) for key stake holders and operations team.
- A3 War Room process launched.
- Status and follow up meetings with Subs work stream.
- Effectively managed and Monitor project's status and follow-ups on any issues that arise.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts
Lead
HP India Sales Private Limited
2015.06 - 2017.06
MDM, LEAD
NCRF WW, HP India Sales Private Limited
2009.06 - 2015.06
Sr. Software Engineer
Magna Infotech Limited
2009.08 - 2010.08
Software Engineer
KPIT Cummins Infosystems Private Limited
2006.06 - 2009.08
Education
Master of Computer Applications (MCA) -
Andhra University
Visakhapatnam, AP05.2006
B.Sc.(Computers) -
Andhra University
Visakhapatnam, AP05.2003
Skills
- SQL and Databases
- Microsoft SQL Server
- Database Programming and SQL
- NoSQL Databases
- Business Process Management
- Product Management
- Project Management
- Data Migration
- Application Development
- Testing and Debugging
- RPA Solution
- Infrastructure Management
- Operations Management
- Quality Assurance
- Service Management
- Team Management
- Customer Management
- Python Programming
- Teamwork and Collaboration
- Amazon Web Services
- Data Querying
- Data Management
- Business Intelligence
- Advanced analytics
Certification
PMP - Project Management Professional, 11/2022
Professional Highlights
- Product manager focusing on digital process automation needs of our customers and enable them to naturally expand to Hyper automation spectrum with capabilities like long running workflows and just-in-time, on-demand human robot collaboration.
- Lead the design, development and release process for assigned products and maintain the product development road map. Coordinate the collection, analysis and prioritization of requirements for new product functionalities. In-depth knowledge of competitive products and maintain technical analysis of competitive strengths and weaknesses. Collaboration with engineering and campaign teams on backlog management and strategic roadmap.
- Accountable for driving enhancements to Robotic Process Automation where needed as well as ensuring application availability for the business. Manage multiple accounts for Automation systems to client and business needs. Based on technology and business adaptability and be responsible for maintaining a Strategic Technology Roadmap.
- Highly skilled in managing & leading Robotics Process Automation Projects using UI Path. -Experience in understanding RPA requirements and translate them into technical solutions. Driving Cost Optimisation through Resource Planning and Automation.
- Experience in process analysis, design, and implementation; business and technical requirements; problem -solving; and system(s) testing, including UAT and bug fixes. Skilled in tracking, managing and documenting all configuration issues to ensure overall project cohesion and appropriate risk management.
Timeline
Product Manager
HP Computing and Printing Systems India Private Limited
2023.01 - Current
Project Manager, Developer and Architect
HP Inc
2018.06 - 2023.01
Capability Lead
HP India Sales Private Limited
2018.01 - 2020.05
Project Manager
HP India Sales Private Limited
2017.06 - 2018.01
Lead
HP India Sales Private Limited
2015.06 - 2017.06
Process & Capability Lead
HP India Sales Private Limited
2010.08 - 2018.06
Sr. Software Engineer
Magna Infotech Limited
2009.08 - 2010.08
MDM, LEAD
NCRF WW, HP India Sales Private Limited
2009.06 - 2015.06
Software Engineer
KPIT Cummins Infosystems Private Limited
2006.06 - 2009.08
Master of Computer Applications (MCA) -
Andhra University
B.Sc.(Computers) -
Andhra University
PMP - Project Management Professional, 11/2022
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