Badrinath Cinigar

• Primarily responsible for invoice processing: 2-way, 3-way, and utility invoices.
• Responsible for Generic Mailbox (GMB) Handling - Help Desk.
• Regions familiar: EMEA (Switzerland, UK, and Nordics regions) and APAC (India invoice processing).
• First point of contact for GRIR analysis and write-off activities.
• Expert in TDS, GST, and GST Input Tax Credit concepts of India, invoice processing with respect to the Accounts Payable tower.
• Achieved improvement in POT - Paid on Time from 67% to 98% by demonstrating proactiveness in invoice processing.
• Managed to consistently maintain 99.86% accuracy in invoice processing.
• Achieved a reduction of the GRIR open balance by 23 million in EMEA.
• Responsible for maintaining reconciliation statements of vendors.

• Handling vendor payments, such as PO, non-PO invoices, and down payment invoices.
• Credit and debit memos in SAP with accuracy and SLA.
• Allocation of daily responsibilities to the team and giving training to the new hire members.
• Handling Health Care Professional Postings and Mailbox.
• Performing monthly vendor reconciliations and preparing vendor reconciliation documents for documenting and monitoring internal controls.
• Clearing the credit notes that are outstanding from suppliers.
• Arranging accounts payable requests for validation and automatic processing of payments.
• Handling customer calls and queries related to GRN bookings and payment status.
• Working on ServiceNow incidents on a daily basis, ensure that the incident management process is followed, and assign them to the appropriate teams accordingly after the required actions are done.

Achievements:

• Awarded as Best Performer of the 3rd Quarter of 2019 for maintaining quality in work and communicating well with the business.
• Best Training Catalyst Award.

• Processing vendor payments, expense reports, and high volumes in a fast-paced environment.
• Maintained a good rapport with vendors and onshore managers.
• Auditing all the invoices processed for traveling, and looking after the monthly expenses.
• Working on Problem Resolution, Supervisory, Customer Mailbox, and Sales Tax queue, respectively, and resolving queries raised by the processors on invoices.
• Updating the SOPs for the process and cascading them to the staff.
• As an auditor marking individual error analysis for the staff to help them identify their areas of development.

Achievements:

• Received the Best Employee Award and a few Applause Awards for maintaining 100% quality at Genpact.