Baishali Ghosh
Banker
Kolkata
Summary
SYNOPSIS: A professional with more than 14 years of experience in Banking, Client Relationship Management and Key Account Management. Presently working with Utkarsh Small Finance Bank Ltd as a Branch Head.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
6
6
Certificates
1
1
Language
Work History
Branch Head
Utkarsh Small Finance Bank Ltd
Kolkata
03.2022 - Current
- Scaling up the business of a brand new branch at Dunlop, West Bengal
- Sprearheading a team of 12 resources comprising Branch Operation Team and Sales Team
- Achieve overall branch sales performance objectives and target on individual products by monitoring subordinates
- Provide sales coaching and training to branch staffs jointly to tackle difficulties encountered by them
- Monitor service performance of branch staff to ensure professional service delivery.
- Communicate bank information to branch employees to maintain high team morale by motivating and recognizing staff
- Manage operational risk, including identification assessment, mitigation, and controls
Senior Relationship Manager
RBL Bank Ltd
Kolkata
03.2019 - 04.2021
- Reporting directly to Signature Banking Head
- Responsible for providing banking and wealth management services to the Signature Banking clients of the branch
- Handling team of relationship managers for the branch to achieve their sales target closing calls and collating daily reporting and coordinating with signature banking head and cluster head
- Responsible for achieving Income Target assigned to the Signature Banking segment at the Branch
- Responsible for acquisition of Signature Banking Clients.
Relationship Manager
IndusInd Bank Ltd
Kolkata
04.2018 - 02.2019
Preferred Relationship Manager
HDFC Bank Ltd
Kolkata
01.2017 - 03.2018
Relationship Manager
Axis Bank Ltd
Kolkata
03.2009 - 12.2016
Assistant Manager
Kotak Mahindra Bank
Kolkata
04.2008 - 02.2009
Sales Manager
HDFC Standard Life Insurance Company Ltd
Kolkata
11.2007 - 03.2008
Sales Officer
Standard Chartered Bank
Kolkata
11.2005 - 10.2007
Education
B.Com - Finance & Accounts
Calcutta University
Kolkata 03.2002 - 03.2005
Skills
Relationship Management
Key Accounts Management
Team Management
Operation Management
Certification
PERSONAL DETAILS
Timeline
Branch Head
Utkarsh Small Finance Bank Ltd
03.2022 - Current
Senior Relationship Manager
RBL Bank Ltd
03.2019 - 04.2021
Relationship Manager
IndusInd Bank Ltd
04.2018 - 02.2019
Preferred Relationship Manager
HDFC Bank Ltd
01.2017 - 03.2018
Relationship Manager
Axis Bank Ltd
03.2009 - 12.2016
Assistant Manager
Kotak Mahindra Bank
04.2008 - 02.2009
Sales Manager
HDFC Standard Life Insurance Company Ltd
11.2007 - 03.2008
Sales Officer
Standard Chartered Bank
11.2005 - 10.2007
B.Com - Finance & Accounts
Calcutta University
03.2002 - 03.2005