SYNOPSIS: A professional with more than 14 years of experience in Banking, Client Relationship Management and Key Account Management. Presently working with Utkarsh Small Finance Bank Ltd as a Branch Head.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
6
6
Certificates
1
1
Language
Work History
Branch Head
Utkarsh Small Finance Bank Ltd
Kolkata
03.2022 - Current
Scaling up the business of a brand new branch at Dunlop, West Bengal
Sprearheading a team of 12 resources comprising Branch Operation Team and Sales Team
Achieve overall branch sales performance objectives and target on individual products by monitoring subordinates
Provide sales coaching and training to branch staffs jointly to tackle difficulties encountered by them
Monitor service performance of branch staff to ensure professional service delivery.
Communicate bank information to branch employees to maintain high team morale by motivating and recognizing staff
Manage operational risk, including identification assessment, mitigation, and controls
Senior Relationship Manager
RBL Bank Ltd
Kolkata
03.2019 - 04.2021
Reporting directly to Signature Banking Head
Responsible for providing banking and wealth management services to the Signature Banking clients of the branch
Handling team of relationship managers for the branch to achieve their sales target closing calls and collating daily reporting and coordinating with signature banking head and cluster head
Responsible for achieving Income Target assigned to the Signature Banking segment at the Branch
Responsible for acquisition of Signature Banking Clients.
Deputy Manager (Team Leader) at Utkarsh Small Finance Bank Ltd, Small Finance Bank LtdDeputy Manager (Team Leader) at Utkarsh Small Finance Bank Ltd, Small Finance Bank Ltd
Assistant Vice President (AVP) Compliance, KYC - AML & Legal at Utkarsh Small Finance Bank LimitedAssistant Vice President (AVP) Compliance, KYC - AML & Legal at Utkarsh Small Finance Bank Limited