Like to play TT
Balasundar Balasubramaniyan
Bangalore
Summary
Dynamic and results-driven professional with a strong track record of architecting and delivering high-impact AI products across various leadership roles. My expertise includes leading expert data science teams in R&D, specializing in Agentic and Generative AI systems. I am adept at guiding products from conception to deployment while meticulously managing the bottom line, including cost optimization, financial forecasting, and comprehensive benefit analysis to drive profitable outcomes. I have a proven history of collaborating with cross-functional teams, including working closely with sales to create winning proposals and consistently exceeding project goals.
Overview
17
17
years of professional experience
6
6
Certifications
Work History
AI Engineering Lead
IQVIA
Bengaluru
04.2024 - Current
- Responsible for delivering AI products by co-architecting with architect teams.
- Works closely with Product and program owner to define the strategy for DT programs in health care industry
- Analyze and improve the tech stability of the product, considering the future roadmap.
- Drove innovation by researching emerging technologies, incorporating cutting-edge advancements into product designs.
- Conducted thorough risk assessments for complex engineering projects, minimizing potential hazards while maximizing resource utilization.
- Managed multiple projects concurrently, effectively prioritizing tasks to achieve successful outcomes within budget constraints.
- Achieved customer satisfaction by diligently addressing concerns, promptly resolving issues, and consistently delivering top-notch service.
- Collaborated with stakeholders to gather requirements and develop tailored engineering solutions that met business needs.
- Responsible for managing the budget, vendor SOW, and cost management.
- Responsible for exploring AI trends and adopting the same in the product.
- In current Role, I helped the AI product "Bid response Automation", "Conversation AI for Sales team", "Document generation" to improve the overall product quality by 30% from initial development.
Head of Data Science
The Smart Cube (WNS company)
Bengaluru
02.2022 - 04.2024
- Leading a team of 21 data scientists and analysts, overseeing all data science projects and ensuring timely delivery of high-quality results
- Responsible for Developing COE around Gen AI/LLM/ Foundation models and developed multiple solutions like Contract info Miner, ChatBot
- Developed and maintained data governance frameworks and policies to ensure compliance with regulatory and privacy requirements
- Scheduled weekly meetings with CDO and CEO for effective strategy planning on developing solutions using new technology and algorithms
- Implemented PyTorch models for NLP tasks that resulted in a 15% increase in accuracy of sentiments analysis and text classification (News classification, Risk Score)
- Implemented PyTorch models for classifying the impact of pricing on the commodities (whether the price will increase or decrease or no impact)
- Coordinated with the product and marketing teams to determine the trends and customer expectation in solving any specific type of business problem and create multiple accelerator to win the proposal and faster delivery projects
- Research, identify and develop a reusable accelerator (like product recommendation, Dynamic Discount using Reinforcement learning, Range/Space planning using computer vision, planogram compliance using CV, Advertisement compliance validation using CV, Product Identification using CV) to solve problem related to CSM in retail, CPG
- Research and Identify the impact of new technology in Retail, CPG and Life science clients in CSM and Procurement areas
Data Scientist, Associate Consultant
Tata Consultancy Services
Bengaluru
06.2021 - 02.2022
- Designed and Developed Next Best Action recommendation engine for Pharma client
- Design and implemented solution for Market Mix modelling using BBN
- Coordinated with the Sales and marketing teams to determine what kind of client interactions resulted in maximized service opt-ins
- Communicated with PMs to lead 4 data scientists in project planning, development and execution
Data Scientist
Accenture Solutions Pvt LTD
01.2012 - 06.2021
- Collaborated with Operation managers to perform cohort analysis that reduce serviceNow ticket assignment time by 15%- 20% and automate the recurring request to reduce the turn around time by 30%
- Develop a Machine learning projects for back office function like procurement and IT service automation using statistical model and Various NLP techniques like (word embeddings, Sentence embeddings, Deep learning techniques like BERT, ROBERTA and other transformer models)
- Developed a solution to analyse system logs and predict the system failure and recommend the preventative action
- Work closely with the team of 3, to implement a machine learning based solution for identifying the innovation in projects to get the TAX benefits
- Ran, submitted, and reported on monthly client enrolments, services opted in for and the employees assigned to clients
- Compiled and analyzed data surrounding the prototypes for a prosthesis, which saved over $1M in its creation
- Verified results of algorithms to predict future occurrences using realworld
.Net Developer and Team Lead
Accenture Solutions Pvt LTD
08.2008 - 12.2016
- Worked as web application developer using C#.NET
- Coordinating with multiple stakeholders for UAT, fixing defects and deploying the application in all environments
- Following the SDLC process using V methodology for developing the application
- Hand hold the Support team to provide Post go-live
- Manage the Team member deliverables and perform the code/peer review before UAT
Education
Bachelor of Engineering - Electronics and Communication Engineering
Muthayammal Engineering College
01.2008
Higher Secondary School - Computer Science
Gugai Higher Secondary School
01.2004
Secondary School - undefined
Gugai Higher Secondary School
01.2002
Skills
- Agentic AI
- Langgraph
- MetaGPT
- LLM/GenAI
- M365 and copilot studio
- Azure AI foundary
- QlikSense
- TensorFlow
- PyTorch
- BBN
- NLP Algorithms and Architecture (Transformer models like BERT ROBERTA)
- Amazon Web Services (AWS)
Certification
Introduction to Generative AI- Google
Interests
Like to teach Technical skills
I like to teach Junior team members and help individual grow in career. Also leverage the same to benefit the project or initiatives
Timeline
AI Engineering Lead
IQVIA
04.2024 - Current
Head of Data Science
The Smart Cube (WNS company)
02.2022 - 04.2024
Data Scientist, Associate Consultant
Tata Consultancy Services
06.2021 - 02.2022
Data Scientist
Accenture Solutions Pvt LTD
01.2012 - 06.2021
.Net Developer and Team Lead
Accenture Solutions Pvt LTD
08.2008 - 12.2016
Higher Secondary School - Computer Science
Gugai Higher Secondary School
Secondary School - undefined
Gugai Higher Secondary School
Bachelor of Engineering - Electronics and Communication Engineering
Muthayammal Engineering College