Results-oriented individual with a passion for continuous learning and innovation. With customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Process Associate
Tata Consultancy Services
Kolkata
10.2022 - Current
Detail-oriented Process Associate with 2 years of experience in claim reassignment. Managed procedures to streamline workflows and improve processing efficiency with the objective of meeting the quality standards and SLAs laid out by the client.
Directed other team members by sharing knowledge to ensure backup and continuity of business, by training process associates on the processes as required.
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services