Baljeet Singh

Detail-oriented Process Associate with 2 years of experience in claim reassignment. Managed procedures to streamline workflows and improve processing efficiency with objective of meeting quality standards and SLAs laid out by client.

• Directed other team members by sharing knowledge to ensure backup and continuity of business, by training process associates on the processes as required.
• Increased processing speed by mastering software tools and utilizing keyboard shortcuts efficiently.
• Maintained high levels of data confidentiality through adherence to company policies and procedures.