BALJIT KUMAR
VILL NANGAL FATEH KHAN PO PATARA JALANDHAR PUNJAB
Summary
Dynamic Branch Sale Manager with over six years in team management and customer service. Skilled in optimizing workflows and building strong client relationships. Committed to upholding high service standards and driving team performance. Experienced Branch Sale Manager known for exceptional team coordination and compliance enforcement. Strong background in enhancing operational efficiency and fostering client loyalty. Ready to leverage expertise to deliver impactful results.
Overview
9
9
years of professional experience
Work History
BRANCH SALE MANAGER(MANAGER)
AXIS BANK
JALANDHAR
02.2019 - 08.2025
- Managed daily operations to ensure team efficiency and productivity.
- Coordinated schedules and resources to optimize workflow and task completion.
- Conducted regular team meetings to align goals and discuss challenges.
- Assisted in creating reports to track team progress and operational metrics.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Ensured compliance with all applicable laws, regulations, industry standards.
Life Insurance Agent
LIC
JALANDHAR
02.2017 - 02.2018
- Assisted clients in understanding life insurance products and benefits.
- Conducted policy reviews to ensure client needs were met effectively.
- Developed strong relationships with clients to foster trust and loyalty.
- Collaborated with team members to streamline application processes.
Education
B.COM - ACCOUNTS
B.COM FROM GNDU IN YEAR 2014
G.N.D.U06-2014
High School Diploma -
12TH FROM P.S.E.B IN YEAR 2010
P.S.E.B03-2010
High School Diploma -
10TH FROM P.S.E.B IN YEAR 2007
P.S.E.B03-2007
Skills
- Team management
- Compliance enforcement
- Workflow optimization
- Customer relationship management
- Effective communication
- Market analysis
- Lead generation
- Sales techniques
Languages
Punjabi
First Language
Hindi
Beginner
A1
English
Beginner
A1
Websites
Timeline
BRANCH SALE MANAGER(MANAGER)
AXIS BANK
02.2019 - 08.2025
Life Insurance Agent
LIC
02.2017 - 02.2018
B.COM - ACCOUNTS
B.COM FROM GNDU IN YEAR 2014
High School Diploma -
12TH FROM P.S.E.B IN YEAR 2010
High School Diploma -
10TH FROM P.S.E.B IN YEAR 2007
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