Balu Murugadoss
Work force management
Chennai,TN
Summary
Dynamic workforce management professional with eight years of progressive experience, including impactful roles as Senior Executive at Intelenet to Assistant Manager at Sagility Pvt Limited. Expertise in developing comprehensive reports and implementing sophisticated automations, leveraging advanced Excel skills and VBA programming to enhance operational efficiency. A commitment to continuous learning ensures alignment with the latest industry trends and best practices, driving personal and organizational growth. Proven ability to navigate complex challenges while delivering results that exceed expectations.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Assistant Manager in WFM
Sagility India Pvt limited
05.2023 - Current
- Managed resource requirements by analyzing operational capacity and project demand to ensure optimal staffing levels.
- Facilitated cross-functional discussions with operations, hiring, and training teams to allocate resources effectively.
- Prepared comprehensive monthly reports, including headcount projections and buffer analysis, derived from staffing summaries.
- Developed capacity planners for various projects to achieve and maintain production targets.
- Translated complex business requirements into actionable workforce management (WFM) reports.
- Identified trends and anomalies within workforce data, and prepared detailed daily operational reports for management review.
Team Lead WFM, General Support for Operations
Omega Healthcare
03.2019 - 12.2022
- Developed capacity planners to ensure project alignment with production targets
- Translated business requirements into sophisticated Workforce Management (WFM) reports
- Analyzed data to identify trends and anomalies impacting operations
- Compiled and presented daily operational reports to inform management decisions
Senior MIS Executive, Business Analytics Team
Intelenet Global Service Pvt.Ltd., Chennai
07.2016 - 03.2019
- Generated daily attendance, shrinkage, and attrition reports to support HR and management in workforce planning.
- Translated complex business requirements into actionable MIS reports, enhancing operational efficiency.
- Ensured the accuracy and timeliness of reports, strengthening management's ability to monitor business performance.
- Collaborated with cross-functional teams to gather data and refine reporting methods, aligning with strategic business objectives.
- Streamlined reporting processes, resulting in improved data management and report generation workflows.
Education
Bachelor of Science - Computer Science
01.2012
Higher Secondary - undefined
01.2008
SSLC - undefined
01.2006
Skills
SQL
Timeline
Assistant Manager in WFM - Sagility India Pvt limited
05.2023 - Current
Team Lead WFM, General Support for Operations - Omega Healthcare
03.2019 - 12.2022
Senior MIS Executive, Business Analytics Team - Intelenet Global Service Pvt.Ltd., Chennai
07.2016 - 03.2019
Hindu Higher Secondary School - Higher Secondary,
Hindu Higher Secondary School - SSLC,
Guru Nanak College of Arts And Science - Bachelor of Science, Computer Science
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