Senior Business Analyst, RCG India, 05/01/19, Deputy Manager, ICICI Bank, 01/01/19, 05/01/19, Senior Process Associate, Tata Consultancy Services, 02/01/16, 01/01/19, Process Associate, Tata Consultancy Services, 06/01/12, 02/01/16, Project Coordination: Collect data on consumers, competitors and market place and consolidate information into actionable items, reports, and presentations, Handled Portfolio management services in wealth management sector(NRI), Worked in CRM Bank tool for card payment processing., Managed data for NRI account holders., Strong background on working with clients, designers, and programmers to identify requirements, provide cost analysis, assist with creating user interfaces and develop implementation timelines, Communicating with the clients to understand their requirement and document the objectives, Create a project plan, define the scope, set up a project schedule, manage date and prepare documents to have all the requirements discussed, Ability to analyze clients' existing systems and business models. Formulating analysis plan and acquire Client sign-off, Translates client requirements into technical requirements which is convenient for analysis and recommends a solution, Conduct requirement scope demo to the client and helps in getting sign-off for the scope, Did Data Literacy Projects and present it to End Clients which captures their sales data and areas of improvement to develop their future endeavors, Act as a single point of contact to the customers in furnishing sales data, Expertise in project planning Quality assurance, Managing monthly, weekly and daily reports creating in MS Excel and deliver to the respective department, Knowledge of project management and database management, Meeting with a client for requirement elicitation and designs the functional process flow for various functionalities of the application, Create powerpoint presentations and present it to the client on the yearly information based on sales, Performed research functions including online & offline retrieval of information about individuals, company overviews and other relevant data, Have extensive experience in Open Office & MS Excel, Interaction with the end client, Hands-on experience in Mainframe and Salesforce, Problem-solving skills and finding a solution, Extensive online web research, Analyzing incorrect data and correcting it through research, Assisted with testing and validation of data entry tools, Forward upselling and cross-selling opportunities to the sales team, Approach potential customers to establish relationships, Identify key staff in client companies to cultivate profitable relationships