Bapurao Patil
Sr. Customer Service Engineer
Solapur
Summary
Service professional with strong background in troubleshooting, repair, and maintenance of complex systems. Demonstrates exceptional skill in team collaboration, adapting to changing needs, and ensuring optimal performance. Recognized for reliability, technical expertise, and results-driven approach. Proficient in diagnostics, system optimization, and customer support.
Overview
13
13
years of professional experience
5
5
Language
Work History
Service Engineer
SIEMENS LTD. Franchise PUNE
- Designation: - Service Engineer (Ultrasound. CT Sca, X-ray & C-arm )
- Duration: - 2 Years 6 month
- Place: - Pune
- (Veda medical system)
- Key Responsibilities: As a service engineer
- To maintenance, service & repairing OF Ultrasound, X-Ray & C-Arm machine CT scan Machine.
Sr Customer Service Engineer
Esaote India (NS) India
11.2012 - Current
- Utilized advanced diagnostic tools to identify root causes of technical problems, enabling swift resolutions that minimized downtime for customers.
- Actively contributed to product development by providing valuable insights based on customer feedback and experiences.
- Played a key role in the successful adoption of new technologies within the company by offering expert guidance during implementation phases.
- Mentored junior team members on technical skills and customer service best practices, fostering a positive and collaborative work environment.
Education
Diploma - Engineering
Govt. Polytechnic Collage Nanded
NandedH.S.C. - undefined
Latur Board
LaturS.S.C. - undefined
Latur Board
LaturSkills
MS–CIT, Windows XP, Internet Surfing, Hardware
Technical support
Installation coordination
Equipment installation
Preventive Maintenance
Interests
Playing Cricket & Travalling
Seminars and Workshops Attended:
- 1 “Trublesuting & guide Work shop in SGGS Engg. Collage Nanded
- 2 “Attended workshop biomedical instrument in G.P Nanded.
- 3 “Attended the Training Ultrasound in SIEMENS LTD Mumbai. by MR. Gidwani
- 4 Attended 3 Weeks The basic Training of X-ray in SIEMENS LTD GOVA.
- 5 “Attended the Advance Training Ultrasound in SIEMENS LTD Mumbai. by MR. Willison. (Singapore)
STRENGTHS:
Leadership qualities, Stage Courage, Management skill etc.
Timeline
Sr Customer Service Engineer
Esaote India (NS) India
11.2012 - Current
Service Engineer
SIEMENS LTD. Franchise PUNE
H.S.C. - undefined
Latur Board
S.S.C. - undefined
Latur Board
Diploma - Engineering
Govt. Polytechnic Collage Nanded