Salve Bhausaheb Baburao
Aurangabad
Summary
Become a dynamic personality with high motivation and full of innovation. To obtain a responsible position where I can contribute to the growth of any organization by using my skills and hard work, to work in a professional environment where prospects for advancement are interrelated with productivity and sincerity.
Experience Profile: Area In-charge, Cluster Manager, Business Manager / Business Development / Service / Filed Operation /Team Management / Inventory Management / Market Operation / Partner Management/ Retail Sales & Marketing. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
13
13
years of professional experience
Work History
Area Service In-Charge
Reliance Retail Limited
Pune
06.2024 - Current
- Responsible to achieve given Targets & Manage the Operations day to day Basis.
- Managing the 40+ On-roll & Off-roll team in Pune Area for Mobile Services & Air Fiber Services.
- Material Recovery from Partner as per timeline.
- Providing the Mobile Services - DOA/DAP/Replacement.
- Handling the Air Fiber Partners & Filed Engineers daily basis.
- Coordinating with Entire Business Team & Operation.
- Onboarding new Partner’s, Handling Channel Partner, Agencies, Associate.
- Responsible for handling the Sales & Service & Operation& Customer NPS.
- Ensuring that any customer complaints are captured escalated to the required departments & getting them resolved on priority.
- Completed day-to-day duties accurately and efficiently.
Business Manager
Bharti Airtel Limited
Aurangabad
08.2023 - 06.2024
- Led cross-functional teams to implement strategic business initiatives.
- Developed and managed budgets to align resources with organizational goals.
- Coordinated operational processes to enhance efficiency and service delivery.
- Collaborated with stakeholders to drive customer satisfaction initiatives.
- Oversaw compliance with company policies and regulatory requirements.
- Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
- Gained product knowledge to assist team members with structuring customer purchase, closing and delivery.
Cluster Manager
Bharti Airtel Limited
Solapur
06.2022 - 07.2023
- Manage the off-roll team leaders and partners.
- Maintain the Work Flow by the Free Lancer Module.
- Managed daily operations across multiple service locations for efficient workflow.
- Analyzed market trends to identify opportunities for service enhancement and growth.
- Conducted performance evaluations to provide feedback and recognize employee contributions.
- Monitored and evaluated performance of team members to ensure quality standards were met.
- Monitored market trends and competitor activities, adjusting strategies to maintain competitive edge.
Territory Business Manager (Assistant Manager)
Bharti Airtel Limited (Airtel Digital TV)
Nagpur
10.2015 - 06.2022
- Managed relationships with key clients to ensure satisfaction and retention.
- Oversaw territory performance metrics to assess effectiveness of sales efforts.
- Conducted quarterly reviews of performance metrics to evaluate success of sales initiatives.
- Developed and implemented quality brand promotion and marketing techniques and improved brand awareness according to company expectations.
- Resolved customer complaints in a timely manner while striving for customer satisfaction.
- Implemented effective territory plans and leveraged available resources to effectively meet and exceed sales targets.
- Supervised team members to ensure high-quality customer interactions.
- Managed daily operations of Airtel Digital TV service delivery.
Area Head Service
Videocon d2h Ltd
Jalna
06.2012 - 10.2015
- Managed vendor relationships to ensure quality service and product supply.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Developed training programs to improve team skills and operational efficiency.
- Coordinating with Entire Business Team & Operation.
- Onboarding new Partner’s, Handling Channel Partner, Agencies, Associate.
- Responsible for handling the Sales & Service & Operation& Customer NPS.
- Ensuring that any customer complaints are captured escalated to the required departments & getting them resolved on priority.
- Monthly Review with SSD’s & Market visit to view feedback.
- Maintaining Monthly MIS Report & Partner Review & Partner Training & Staff Training.
- Responsible for Channel Partner, handling Manpower, Market, Customer Service.
- Handling Team- Sales & Service (FL/Retailer/DOST/Engineers).
- Coordinate to Sales & Service to Expand Business.
- Team Handling & Review on their Monthly Target Vs Achievement.
- Align distributor with Sales Plan and resources required i.e. manpower, investment, etc.
- Create means to track real time availability of resources against these expectations.
- Meet targets for customer acquisition share, recharge billing and market reach as per sales Plan.
- Creating dealer expansion plans and training the teams.
- Coaching, training & evaluating to build a high performing DSR team.
- Ensuring availability of STBs, and vouchers in all denominations at all times.
- Meeting with key dealers to maintain relations and others to gather and convey Trade/customer/competition feedback.
- Ensure visibility of brand and its latest promotions through best utilization of POP Material through merchandisers.
- Circle Mentor – Compiling all Reports from Team Members.
- Training Session for Partners’ and Team Members.
Education
MBA - Marketing
North Maharashtra University
Jalgaon11.2020
MMS - Computer Mgt.
Dr. Babasaheb Ambedkar Marathwada University
Aurangabad03.2015
B.A. - English
Dr. Babasaheb Ambedkar Marathwada University
Aurangabad06.2010
1 Year Computer Diploma - COPA
Industrial Training Institute
Aurangabad08.2007
H.S.C. -
Aurangabad Board
BORGAON ARJ02.2006
SSC -
Aurangabad Board
BORGAON ARJ03.2004
Skills
- Windows XP
- Windows 7
- Windows Vista
- MS-Dos
- Hardware
- Networking Basics
- C
- CPP
- Microsoft Excel
- Visual FoxPro
- MS-Office
- Internet
- MS-Excel
- MS-CIT
- COPA
- CPCA
- English Typing
- Marathi Typing
Personal Information
- Date of Birth: 07/07/89
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Awards
- Nationally Ranking in Churn Management (ROMKa Sumo)
- Best TSM for Retention in ROMG2
- Best Cluster Manager H1 – 2022-23
Extracurricular Activities
Participated in Teacher Day Seminar on English Subject with 3rd Rank from Vivekananda College, Abad Participated in NNS as GL from Vivekananda College, Aurangabad Participated in Blood Donate Camp by Govt. Hospital, Aurangabad Participated in Green Marathwada Marathon in 3 KM at Aurangabad Participated in District Level Open Cycle Competition in 50 KM Participated in Kabaddi Competition from Aurangabad
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Mobile Numbers
- 7219705169
- 7709994424
Technical Education
1 Year Computer Diploma - COPA, Industrial Training Institute, Aurangabad, 08/2007, 75.00%
Timeline
Area Service In-Charge
Reliance Retail Limited
06.2024 - Current
Business Manager
Bharti Airtel Limited
08.2023 - 06.2024
Cluster Manager
Bharti Airtel Limited
06.2022 - 07.2023
Territory Business Manager (Assistant Manager)
Bharti Airtel Limited (Airtel Digital TV)
10.2015 - 06.2022
Area Head Service
Videocon d2h Ltd
06.2012 - 10.2015
MBA - Marketing
North Maharashtra University
MMS - Computer Mgt.
Dr. Babasaheb Ambedkar Marathwada University
B.A. - English
Dr. Babasaheb Ambedkar Marathwada University
1 Year Computer Diploma - COPA
Industrial Training Institute
H.S.C. -
Aurangabad Board
SSC -
Aurangabad Board