Project Management - Jira, Zoho, Maestro
Barathi J
Product Manager
Chennai- TN
Summary
Seasoned Product Manager with a Quality Assurance background, driven by a deep appreciation for quality and a user-centric approach. My expertise spans product strategy, market research, roadmap planning, and product development. I am skilled in wireframing, UI/UX, agile project management, and effective communication. My passion lies in crafting high-quality, aesthetically pleasing products that solve real problems. Let's collaborate to create innovative and impactful products that delight users and drive business success.
About me:
I consider myself
a virtuous person and Integrity is my guiding light, shaping every decision I make. A dedicated foodie and culture enthusiast, I relish exploring new culinary horizons and destination, enjoying little things in life.
Overview
11
11
years of professional experience
3
3
Certificates
Work History
Tech Product Manager
Photon - Samsung Electronics
01.2024 - Current
- Driving product roadmap in alignment with business objectives, providing tech solution collaborating across 5 development teams (40+ members)and 2 QA teams(15+ members), resulting in 4% increase in revenue
- Led end-to-end checkout journey revamp, closely working with design team with achieving successful launch with zero P0s, resulting in a 3-point increase in Net Promoter Score within 30 days
- Spearheaded user behavior initiatives that revealed problem with rewards feature adoption, resulting in 31% increase in program enrollment, increased customer satisfaction and sales conversion. The feature was strategically implemented rightly balancing usability and platform performance.
- Strategically expanded the kiosks availability to 80+ new store and launched mobile apps for 2 new user group improving customer accessibility by 50% that can indirectly impact to the revenue
- Strengthened platform security by implementing fraud prevention measures that reduced risk and saved transaction cost close to 2% across 2,500 high-risk transactions
- Contributed to platform migration initiative through comprehensive fit-gap analysis and translated complex system requirements into 250+ user stories, ensuring seamless transition with 99% feature parity that contributes to 25% of overall features.
Product Manager
Vajro
08.2021 - 12.2023
- Executed market research and competitor analysis for Vajro's new product.
- Optimized in-app journey, achieving a 50% increase in self-service capabilities and reducing issue reports by 10% within just 10 days.
- Led 0 to 1 journey for our new product launch, from MVP to closed beta launch, with a potential MRR of $10,000.
- Developed product vision into a strategic roadmap and backlog by analyzing user feedback and data, crafting actionable product specifications and executing the same closely working with Design and development team.
- Facilitated cross-functional collaboration with sales, marketing, and support for smooth product launches owning GTM strategy.
- Pro actively monitored Product KPIs and ensured we were heading in right direction
- Formulated strategies to achieve upsell, customer acquisition, and customer retention, targeting a $30,000 MRR increase based on a projected 50% conversion rate.
Quality Assurance Manager
Vajro
08.2021 - 12.2023
- Headed QA department
- Acted as Scrum Master/Release Manager, leading a team of 40, while facilitating scrum efficiency.
- Managed end-to-end recruitment processes to build proficient team.
- Led 8-person team in black box testing methodologies, enhancing testing protocols and daily operations.
- Implemented new QA standards and mentored in best practices, improving onboarding and quality processes
Senior Analyst
Wipro, Aon
08.2013 - 08.2021
- Analyzed and groomed clients requirements and Configured system changes as per business requirements.
- Well versed in US-Pension benefits : Qualified and non-qualified benefits
- Performed test case development and execution for healthcare website and app in various test stages(including compatibility testing) along with defect management.
- Utilized SQL for data retrieval and analysis to drive process improvements.
- Acting lead analyst for a team of three, responsible for -mentoring, task distribution, support and reporting to same to management.
Skills
Market & competitor analysis
undefinedSoftware
Designing - Whimsical, Figma
Product Documentation - Confluence, G-Doc
Roadmapping - Jira Gantt, smartsheet
Flowchart & collab - Miro, Drawio, Lucid chart
Data Analytics - G-Sheet, Microsoft Clarity, GA4
Certification
AI for everyone - Deeplearning AI
Quote
Paying attention to simple little things that most men neglect makes a few men rich.
Henry Ford
Education
PG - DBA - Business Administration
Annamalai University
08.2020
B.E - Computer Science
Anna University
04.2001 -
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