I am Goal-oriented individual with distinguished experience in Ed tech industry and proven leadership abilities in my past experience. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing team talent.
Overview
20
20
years of professional experience
Work History
Recruitment Manager
Mount Allison University
Remote
12.2022 - Current
Promoting Mount Allison university in the market
Tapping agent market in South & West India
Providing training and product knowledge to Agents along with USP’s of university
Doing seminars and one-to-one student meeting for awareness about programs and location of university
Increase number of application and achieve targets given about enrolled students for each intake of university
Maintain relation with student starting from Application till student report to
Campus.
Branch Manager
VLCC Institute of Beauty & Nutrition
02.2021 - 12.2022
Achieve targets for Institute assigned on Monthly, Quarterly, Half Yearly and
Yearly basis
Doing BTL activities in Colleges, Social clubs, Orphanages, Hospitals and Schools
Handling Day to Day operations of Institute from Batches to Faculties to Pantry staff smooth running of all Departments
Managing Expenses of Branch making of DSR and Day Book on Day-to-Day basis and keeping a close watch on MIS to ensure maximum profitability of Institute
Ensure students satisfaction from Faculties and course content and to identify and rectify if there is any gap
Reporting from Counsellor, AHOI identifying and planning and business generation path on weekly basis
Handling Social Media platforms promotion on Facebook, GMB, Instagram to generate new organic leads
Regular marketing meetings and training for designated staff.
Sales Trainer
GFE
Ahmedabad
03.2020 - 02.2021
Recognize and work on short coming or weak areas of team members
Speak to hot leads personally and train team with case study of each lead (recognize problem, give solution, closure)
Train new members of team from first day help them with product knowledge, marketing technique, customer handling
Build new after sales service team and help them with knowledge to resolve customer queries
Help in training counselor in techniques how to build new franchise in various cities
Design of MIS Excel and Train team on how to manage data on MIS with different categories.
Team Manager
Haygot Education Pvt. Ltd
11.2017 - 12.2019
Handle team of 13 people, Plan their sales Targets according Expense and
revenue Chart
Training Team and motivating them on regular basis on based of their weak
points to work on
Demo scheduling and Done Ratio to be maintained
Visit with Team if required to identify area of improvement
Arranging leads for calling and make sure every DSA achieves target of 2 Demo
done a day
Working on Periscope and analyzing the reports and work towards correction
required.
AVP
Impexperts Academy of
09.2016 - 11.2017
Import-Export (Part of GFE Group) as, To take care of Development, Branding and promotional activities of new and
existing branches
Achievement of sales targets
To handle the team and motivate them to achieve the targets as per assigned and
committed in quarterly reviews by Director of the company
Conducting product information seminars on pan India basis
Collection of Reports from all team members and analyzing the same for
developing further sales strategies
Branch Manager
ICFAI University
05.2016 - 07.2016
Decide Marketing Strategies to achieve the targets of the branch
To work on strategies decided with the team so that positives and negatives of
strategies can be decided by self-experience
Tie-ups with corporate for bulk admissions, EDP’s and Seminars etc
Appointing and training of New Team members
Helping non performers scrutinizing their weak areas and help them improve Worked with JS Enterprise study Center of Karnataka State Open University as a
Center Manager of Ahmedabad
Karnataka State Open University
Ahmedabad
04.2011 - 03.2016
To take care of all operations of University like Marketing Strategies
Counseling, Student Admissions, post admission procedures, Examinations, Fees
Collection of students
Co-ordination with all sub franchise centers of Gujarat
Appointing and providing Training to the new team and making sure they stay motivated
To collect and make final monthly admission reports of all centers
Collecting day to day work report of all teams
Handle a team of tele sales executives, marketing executives and various other activities
Worked with 3g marketing at Micromax and Lava distributor as an administration head and sales manager for
Manager
TechnoVOX
Ahmedabad
05.2009 - 12.2009
The entire office responsibility of dealing with various companies and clients and to know their requirements regarding their staff to interview various candidates
To provide the companies the best suited candidates for the various posts available
To counsel the Walkin for their career abroad and to help them to get the best option according to their needs during their stay in foreign country
Before Graduation Work Experience: - Worked with Campus Landing the visa consultant for 1.5 yrs.
Counselor, Administration Head and Asst. Manager
Campus Landing
Ahmedabad
11.2006 - 03.2008
To handle and counsel Walkin in the office and guide them about their future in foreign country
Provide training to the new counselors appointed and to decide their targets
To take care of their payments and dues of the students and make a final report every month regarding the same
Appoint new staff and to perform other office management work
I.S.B.M (Management institute
Counselor and Administration
ISBM
Ahmedabad
12.2005 - 10.2006
To take care of the Walkin inquiries, to solve their queries and to convert them for the institute as an admission
To take care of the entire administration of the office
This majorly included the payments of the students, to send them books on time and to issue admission letters
Worked with Crescent outsourcing as a Sr
C.S.R as well as an
Trainer
U.S
02.2005 - 11.2005
To train the new team for the entire process which included Accent training
Product knowledge, soft skills etc
To lead the team once the trained team is on the floor in accordance to their
queries
related to product or to take care of the overall professional problems of the
team
members
Worked with Axiom B.P.O as a C.S.R in lead generation for U.S
Customer Service Representative
AXIOM BPO
Ahmedabad
04.2004 - 01.2005
To speak to the clients in U.S and convince them to take a new mortgage for their home from our organization (Lead Generation)