Testing
Baskar V
Network Engineer
Bengaluru
Summary
Adept Network Support Engineer with a proven track record at Tejas Networks, where I enhanced network performance and minimized downtime through expert troubleshooting, configuration, and upgrades. Skilled in network configuration and known for exceptional written communication, I successfully managed critical software and firmware upgrades, ensuring seamless customer support and service continuity.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Network Support Engineer
Tejas Networks
12.2021 - Current
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Improved network performance by troubleshooting and resolving hardware, software, and connectivity issues.
- Managed and executed multiple network software and firmware upgrades for various customer systems, ensuring seamless integration and minimal downtime
- Provided post-upgrade support and guidance to customers, addressing any concerns or performance issues.
- Managed and executed multiple NMS server upgrades and new installations, ensuring optimal network monitoring and management capabilities for clients
- Configured and managed DWDM equipment and OTN devices to support high-capacity and high-speed data transmission.
- Provided technical support and troubleshooting expertise for OTN/DWDM network issues, minimizing downtime and ensuring service continuity.
- Implemented AGC (Automatic Gain Control) on customer servers to optimize signal strength and ensure consistent network performance
Education
Bachelor of Engineering - Electronics And Communications Engineering
Sona College of Technology
Salem, India 06.2018 - 05.2021
Skills
Network troubleshooting
Accomplishments
Led the implementation of AGC (Automatic Gain Control) on customer servers, optimizing signal strength and improving network stability across various systems
Earned an Appreciation Award for Excellent Customer Support, recognized for delivering prompt, efficient, and high-quality support, ensuring customer satisfaction and retention.
Interests
Technology & Networking
Timeline
Network Support Engineer
Tejas Networks
12.2021 - Current
Bachelor of Engineering - Electronics And Communications Engineering
Sona College of Technology
06.2018 - 05.2021
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