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Batool Altaf
Sales Operations Specialist
New Delhi
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Sales Operation Specialist
Lambdatest
New Delhi
12.2021 - Current
- Generating dashboards and reports in CRM that measurably improved business decisions.
- Analyzing sales data and examining montly, quarterly, and annual sales reports to identify sales pattern and areas of improvement, comparing actual sales data to revenue projections and expectations.
- Raised sales productivity by 20% through better analysis.
- Work along with product team on the product roadmap, pricing , customer feedback and competitor analysis.
- Work with teams across organization to help them identity leakages and help them setup SOPs and introduce new strategies to achieve their objective.
- Analyzing sales data, and business acumen to determine the best opportunities to grow business and win new customers.
- Assist EU/APAC based sales team on an as-needed basis.
- Capturing clients and relevant client information and details in our CRM system.
- Regularly preparing reports and presentation for company leaders and providing advice on increasing revenue and eliminating weaknesses within the company's sales ecosystem
- Responsible for auditing of Inbound/ Outbound deals to meet proper reporting and accounting.
- Assemble weekly reports and analysis of sales pipeline for sales operations management.
- Manage internal projects , assuring there execution and delivery across cross-functional departments.
- Responsible for liaising with existing sales team members to identify their pain points wrt learning, product understanding, and other areas of their work.
- Perform data sanctity review in CRM to identify issues and perform clean up as required.
- Responsible for training of all Incoming BDR's.
Market Research Analyst
Lambdatest
08.2020 - 11.2021
- Conducting a viable market and industry analysis to identify accounts/companies
- Responsible for managing the whole data team and making sure quality leads are delivered to sales team.
- Plan, develop and execute Lead Generation strategies.
- Monitor data and performance of sales and marketing activities to identify trends, gaps, and opportunities; resolve data quality issues if necessary.
- Responsible for maintaining the quality of incoming data/ inbound signups on our platform.
- Harvesting market/company data based on ideal customer profile.
- Responsible for collecting and analyzing data for market growth.
- Responsible for training of incoming Market research executives.
- Created and managed database of information gathered from research.
Business Development Executive
English Expresso
Mumbai
04.2020 - 07.2020
- Initiating and developing new business by searching for potential customers, client or buyers for our services.
- Lead marketing outreach across channels including email, Linkedin, and Twitter to acquire new clients.
- Defined and integrated roles, responsibilities and processes for business team and data management organization.
Site Supervisor
RDD Department
Srinagar
12.2019 - 04.2020
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Initiated onsite safety program and properly trained team members to decrease injuries.
- Developed work schedules for team members to maximize shift coverage.
- Identified and eliminated safety risks through additional training.
Education
Bachelor of Technology (B.tech) -
Punjab Technical University
05.2016 - 05.2020
Skills
CRM
Dashboard Metrics
Google Analytics
Data Analysis
Financial Audits
Performance DashboardsSales Strategy
Crunchbase
Lusha
Jira
Sales Navigator
Zoominfo
Internship Experience
Social Media Executive
Novo Cabs
Business Development Executive Intern
Icchatva (Information Technology & Services)
Achievements
Emerging Leader (2022)
Lambdatest
Interests
Photography
Public Speaking
Swimming
Timeline
Sales Operation Specialist
Lambdatest
12.2021 - Current
Market Research Analyst
Lambdatest
08.2020 - 11.2021
Business Development Executive
English Expresso
04.2020 - 07.2020
Site Supervisor
RDD Department
12.2019 - 04.2020
Bachelor of Technology (B.tech) -
Punjab Technical University
05.2016 - 05.2020