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Batool Altaf
Sales Operations Specialist
New Delhi
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Sales Operation Specialist
Lambdatest
New Delhi
12.2021 - Current
- Generating dashboards and reports in CRM that measurably improved business decisions.
- Analyzing sales data and examining montly, quarterly, and annual sales reports to identify sales pattern and areas of improvement, comparing actual sales data to revenue projections and expectations.
- Raised sales productivity by 20% through better analysis.
- Work along with product team on the product roadmap, pricing , customer feedback and competitor analysis.
- Work with teams across organization to help them identity leakages and help them setup SOPs and introduce new strategies to achieve their objective.
- Analyzing sales data, and business acumen to determine the best opportunities to grow business and win new customers.
- Assist EU/APAC based sales team on an as-needed basis.
- Capturing clients and relevant client information and details in our CRM system.
- Regularly preparing reports and presentation for company leaders and providing advice on increasing revenue and eliminating weaknesses within the company's sales ecosystem
- Responsible for auditing of Inbound/ Outbound deals to meet proper reporting and accounting.
- Assemble weekly reports and analysis of sales pipeline for sales operations management.
- Manage internal projects , assuring there execution and delivery across cross-functional departments.
- Responsible for liaising with existing sales team members to identify their pain points wrt learning, product understanding, and other areas of their work.
- Perform data sanctity review in CRM to identify issues and perform clean up as required.
- Responsible for training of all Incoming BDR's.
Market Research Analyst
Lambdatest
08.2020 - 11.2021
- Conducting a viable market and industry analysis to identify accounts/companies
- Responsible for managing the whole data team and making sure quality leads are delivered to sales team.
- Plan, develop and execute Lead Generation strategies.
- Monitor data and performance of sales and marketing activities to identify trends, gaps, and opportunities; resolve data quality issues if necessary.
- Responsible for maintaining the quality of incoming data/ inbound signups on our platform.
- Harvesting market/company data based on ideal customer profile.
- Responsible for collecting and analyzing data for market growth.
- Responsible for training of incoming Market research executives.
- Created and managed database of information gathered from research.
Business Development Executive
English Expresso
Mumbai
04.2020 - 07.2020
- Initiating and developing new business by searching for potential customers, client or buyers for our services.
- Lead marketing outreach across channels including email, Linkedin, and Twitter to acquire new clients.
- Defined and integrated roles, responsibilities and processes for business team and data management organization.
Site Supervisor
RDD Department
Srinagar
12.2019 - 04.2020
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Initiated onsite safety program and properly trained team members to decrease injuries.
- Developed work schedules for team members to maximize shift coverage.
- Identified and eliminated safety risks through additional training.
Education
Bachelor of Technology (B.tech) -
Punjab Technical University
05.2016 - 05.2020
Skills
CRM
Internship Experience
Social Media Executive
Novo Cabs
Business Development Executive Intern
Icchatva (Information Technology & Services)
Achievements
Emerging Leader (2022)
Lambdatest
Interests
Photography
Public Speaking
Swimming
Timeline
Sales Operation Specialist
Lambdatest
12.2021 - Current
Market Research Analyst
Lambdatest
08.2020 - 11.2021
Business Development Executive
English Expresso
04.2020 - 07.2020
Site Supervisor
RDD Department
12.2019 - 04.2020
Bachelor of Technology (B.tech) -
Punjab Technical University
05.2016 - 05.2020
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