Summary
Overview
Work History
Education
Skills
Internships
Certification
Languages
Accomplishments
Timeline
Generic
Belagal Shaik  Farzana

Belagal Shaik Farzana

Guntakal

Summary

Achieved significant revenue growth at ICICI Bank by leveraging strategic planning and exceptional client relationship management skills. Excelled in driving new business, enhancing customer satisfaction, and leading team efforts to surpass targets. Proven expertise in strategic decision-making and proactive communication, ensuring operational excellence and superior service delivery.

Overview

1
1
Certification

Work History

Deputy Manager

ICICI Bank
06.2024 - Current
  • Drove revenue growth by analyzing customer financial profiles and attracting new business.
  • Conducted site visits to gather required loan documents for login and approval.
  • Facilitated faster loan sanctioning by engaging in regular discussions with the marketing, credit, and operations teams.
  • Maintaining good relationships with existing customers for enhancements and customer acquisition through word of mouth.
  • Led weekly team meetings to discuss targets, performance, and address any issues promptly.
  • Handled customer complaints, resolving issues with professionalism to maintain high satisfaction levels.

Education

PGDM - Marketing

XIME
Bengaluru, India
03.2024

B.Sc(Hons) - Horticulture

Dr.Y.S.R.Horticultural University
Venkatramannagudem
05.2021

Skills

  • Strategic planning
  • Time and task organisation
  • Strategic decision-making
  • Proactive communication
  • Client relationship management
  • Sales techniques

Internships

ICICI Bank | May-June 2023

  • Understanding Different Industries and Working Capital Required in SES, Products, and Services Offered to SES.
  • Understood about various products and services offered to SES segment in the bank.
  • I learned about the working capital cycle and its importance in industries.
  • Worked with the credit department, which is a part of the fund disbursement process, to collect documents and visited client sites for background verification to streamline the fund disbursement process.

Mozo Hunt | Nov-Dec 2022 

  • I worked as a business development executive, which involved generating the leads for the development of the company and achieved the sales targets by gathering the potential leads by myself and cold-calling them.

Nestle | Nov-Dec 2020 

  • Worked under the guidance of a mentor on a project about super markets and learnt about the concept of T3 marketing (taste,texture and temptation).
    I visited various local supermarkets to analyze their operations and submitted the project report.

Certification

MS-Excel: Excel for beginners offered by Great learning
Agile Crash Course: Agile Project Management; Agile Delivery offered by Udemy.
Sales Training: Practical Sales Techniques offered by Udemy.
Marketing Analytics: Analytics in marketing offered by Great Learning

Languages

English
Hindi
Telugu
Urdu

Accomplishments

  • Bragged a PPO opportunity while working as a summer intern at ICICI Bank and stood one among the few members who got a PPO in college.
  • Participated in various quizzes on unstop related to Marketing and HR and stood among Top 10 teams who competed from various B-Schools across India.

Timeline

Deputy Manager

ICICI Bank
06.2024 - Current

PGDM - Marketing

XIME

B.Sc(Hons) - Horticulture

Dr.Y.S.R.Horticultural University
Belagal Shaik Farzana