Ben Richardson
Indianapolis,IN
Summary
Ethical and environmentally-conscious servant leader with a proven track record in problem-solving, cross-collaboration, and exceptional communication skills. Committed to embrace new challenges aligned with a teamwork-driven approach, prioritizing both people and the environment through a sustainability lens.
Overview
2027
2027
years of professional experience
Work History
Early-in-Career Talent Coordinator
The Heritage Group
Indianapolis, IN
2025 - Current
- Streamlined event scheduling by coordinating with executive assistants, business leaders, and external vendors to ensure seamless execution across THG business units.
- Managed onboarding workflows, documentation, and Workday processes to support high-quality intern experiences across multiple THG companies.
- Represented THG at career fairs and community partner events, promoting early-career opportunities and building relationships with school partners.
Orr Fellow
Orr Fellowship
Indianapolis, IN
2024 - Current
- Selected for a prestigious two-year post-undergraduate fellowship (acceptance rate less than 7%)
- Collaborated on a nonprofit consulting project for the Carmel Symphony Orchestra; produced a final report with actionable recommendations to increase intergenerational engagement and student volunteerism.
- Completed a quantitative roster analysis for the Indianapolis Children's Choir as part of their geographic expansion strategy to better serve underrepresented students across diverse racial and socioeconomic backgrounds.
Mover Success Representative
MakeMyMove
Indianapolis, IN
2024 - 2025
- Partnered with local government leaders across 11 states to streamline communication, resolve jurisdiction-specific challenges, and administer incentive programs supporting community talent attraction.
- Maintained 24-hour response times in compliance with SLAs; contributed to a 4.2-star Google Business rating through prompt, consistent customer service.
- De-escalated complex or emotionally charged client situations using empathy and active listening, ensuring clear, structured support.
- Proactively followed up with clients, providing reminders, resources, and guidance to ensure program completion and engagement.
Kovener Teaching Fellow
Indiana University
Bloomington, IN
2023 - 2024
- Nominated by IU faculty for fellowship supporting inclusive pedagogy through collaboration between faculty and students across academic levels.
- Designed and implemented a pedagogical intervention to support female and minority student engagement in Kelley School of Business economics courses—resulting in revitalized participation, improved course evaluations, and higher median final exam scores.
- Applied critical pedagogical theory through biweekly study of bell hooks' Teaching to Transgress.
Co-Director of Volunteer Coordination
IU Corps Volunteer Corps
Bloomington, IN
2022 - 2024
- Coordinated IU volunteers with Bloomington nonprofits to address community needs.
- Co-led IU's inaugural Little Day of Service, impacting 7,500 residents and delivering over 5,000 lbs of food to seniors.
McKinney Climate Fellow
Pacers Sports & Entertainment
Indianapolis, IN
2023 - 2023
- Tracked and analyzed water usage, waste creation, refrigerant output, steam consumption, and electricity usage using Excel; produced accessible graphics for PSE leadership.
- Entered facility-level sustainability data into PSE's GOAL Portal, accounting for every event at Gainbridge Fieldhouse since 1999.
- Assisted in the process of achieving GOAL membership status ahead of the 2023 NBA All-Star Game.
- Researched sustainable alternatives to merchandise, plastics, and non-recyclables; presented recommendations to procurement.
- Shadowed sustainability professionals at Reworld Waste Management, Levy Restaurant Group, Marion County Public Health Department, and on-site PSE operations tied to a $360M investment in the Jim Morris Bicentennial Plaza.
Sales Associate
Root 31
Westfield, IN
2021 - 2022
- Authored an employee handbook addressing compliance issues in a small-business environment.
- Navigated supply-chain challenges during COVID-19 by coordinating with local businesses across multiple communication channels.
Human Resources Intern
Milestone Business Solutions, Inc.
Remote
2021 - 2021
- Authored adaptable employee handbooks aligned with post-COVID workplace shifts.
- Published research on Gen Z workplace trends; developed presentations for multigenerational audiences.
- Created standardized client data sheets in Excel to increase HR process consistency.
Student Supervisor
Carey Ridge Elementary School
Westfield, IN
2019 - 2021
- Supervised K–4 students and provided tutoring support for IEP students in math and reading.
- Practiced conflict resolution and maintained communication with parents and teachers in both virtual and in-person environments.
Education
Bachelor of Arts - Environmental Sustainability Studies
Indiana University Bloomington – O'Neill School of Public And Environmental Affairs
Bloomington, IN05.2024
Skills
- Talent acquisition
- Diversity and inclusion
- Teamwork and collaboration
- Customer service
- Multitasking
- Excellent communication
ACTIVISM & LEADERSHIP
- National Audubon Society, Great Lakes Region, Grassroots Organizer, 2021-02, 2021-04, Led efforts that secured bipartisan co-sponsorship of the Growing Climate Solutions Act from Senator Todd Young., Educated Indiana constituents about environmental legislation through targeted phone-banking campaigns., (Virtual)
- Civic Leaders Center, Indiana University, Member & Volunteer, 2020, 2021, Developed civic leadership skills under the mentorship of former Fort Wayne Mayor Paul Helmke., Organized service projects supporting the Bloomington Urban Woods Project and Shalom Day Center.
Timeline
Early-in-Career Talent Coordinator
The Heritage Group
2025 - Current
Orr Fellow
Orr Fellowship
2024 - Current
Mover Success Representative
MakeMyMove
2024 - 2025
Kovener Teaching Fellow
Indiana University
2023 - 2024
Co-Director of Volunteer Coordination
IU Corps Volunteer Corps
2022 - 2024
McKinney Climate Fellow
Pacers Sports & Entertainment
2023 - 2023
Sales Associate
Root 31
2021 - 2022
Human Resources Intern
Milestone Business Solutions, Inc.
2021 - 2021
Student Supervisor
Carey Ridge Elementary School
2019 - 2021
Bachelor of Arts - Environmental Sustainability Studies
Indiana University Bloomington – O'Neill School of Public And Environmental Affairs