Benaz Kias
Pune
Summary
Finance associate with hands-on experience in client relations and communication. Known for providing helpful, clear support by focusing on client needs, and making financial information easy to understand. Skilled at building trust with clients by listening, explaining options clearly, and following through on commitments. Comfortable working with a range of financial products and adapting communication styles to suit different situations. Focused on learning, improving, and contributing to a positive client experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Associate - Operations
WNS Global Services Pvt. Ltd
Pune
02.2024 - Current
- Work in the health insurance domain, responsible for setting up claims for members in accordance with their specific policy and healthcare requirements.
- Ensure accurate and timely data entry to support smooth claims processing, and adherence to compliance standards.
- Coordinate with internal departments, and refer to policy terms to resolve discrepancies in member information or claims eligibility.
- Maintain high-quality standards, and contribute to process improvements by identifying inefficiencies.
Senior Executive - Ecommerce Product Management
Capita
Pune
06.2022 - 09.2023
- Managed multiple brands within six months, enhancing operational efficiency.
- Utilized applications such as NPS, BRP, Mainframe, and Excel to process purchase orders for UK clients.
- Resolved client queries effectively through proactive communication.
- Contributed to continuous improvement by suggesting enhancements, and collaborating on problem-solving activities.
Education
Executive MBA - Finance
Symbiosis Institute of Management Studies
Pune, India06-2025
Bachelor of Commerce - Business Administration
University of Pune
India09-2021
Skills
- Effective communication
- Proficient in Excel
- Financial analysis
- Team collaboration
- Problem solving
- Customer service
- Project support
Certification
- I completed an MSCIT certification and gained proficiency in Microsoft Excel through a year of practical experience
- At Capita, I acquired proficiency in reporting, and actively engaged in related tasks
Accomplishments
- Conducted interviews and authored a comprehensive report on the burgeoning start-up ecosystem in Pune
- Delivered an engaging presentation about Kuwait City at Symbiosis College of Commerce and Arts
- I participated and emerged victorious as the recipient of the Miss Dastur title at Sardar Dastur Hormazdiar High School in 2015.
- I achieved the Top Contributor Award three times during my tenure at Capita, and I received the Spot Award at WNS
Languages
- English
- Hindi
- Gujarati
- Marathi
Timeline
Senior Associate - Operations
WNS Global Services Pvt. Ltd
02.2024 - Current
Senior Executive - Ecommerce Product Management
Capita
06.2022 - 09.2023
Executive MBA - Finance
Symbiosis Institute of Management Studies
Bachelor of Commerce - Business Administration
University of Pune
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