Resourceful Project Manager with 15 years of expertise in optimizing business operations, financial oversight, and resource management to ensure seamless project execution. Proven ability to lead procurement efforts for essential resources, including equipment and supplies, while maintaining strict adherence to production schedules and budgets. Skilled in managing production teams, identifying challenges, and implementing targeted solutions to drive project success. A strong foundation in accounting principles, bookkeeping, budgeting, and financial management enhances overall project efficiency and effectiveness.
Overview
15
15
years of professional experience
5
5
Certifications
Work History
DIGITAL PROJECT MANAGER
Accenture Solutions Pvt. Ltd.
11.2013 - Current
Led end-to-end planning and execution for approximately 70 campaigns per month (1,000+ annually) across L'Oréal brands, including Kiehl's, Aesop, Prada, Ralph Lauren, Viktor & Rolf, and Maison Margiela.
Spearheaded automation, audience standardization in Salesforce Marketing Cloud, delivering 58 automated workflows across 24 L'Oréal USA brands, and reducing average build time by approximately 19 minutes per campaign.
Achieved a 95% on-time delivery rate through rigorous project planning, risk and issue tracking, and cross-team alignment.
Reached 98% stakeholder satisfaction by defining clear scopes, cadenced updates, and escalation paths, improving transparency with dashboards, and status reports.
Optimized resource allocation across concurrent workstreams, improving utilization and operational efficiency by approximately 30%.
Built detailed project plans, sprint schedules, and release calendars, tracking KPIs to maintain project success rates, and accelerate decision-making.
Partnered with design, UX, development, and data teams to ensure technical feasibility and high-quality delivery across campaigns and site changes.
Established SOPs and onboarding process flows for new joiners, maintained weekly trackers for launches and end-of-lifecycles, and led recurring client reviews covering progress, risks, and roadmaps.
Streamlined project management processes by implementing agile methodologies and effective communication strategies.
Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
Maintained schedules to meet key milestones at every project phase.
WEB ANALYST
Eclerx Service Ltd
08.2011 - 10.2013
Performed manual web testing for the Dell website, including linking, imagery, and UX checks, and supported CMS content migration projects.
Created category pages, campaign pages, product detail pages, and browse-path updates via CMS/STORMWARE, ensuring accuracy and brand consistency.
Tracked project progress using management tools and provided regular stakeholder updates, supporting risk and issue identification and mitigation to minimize delays.
Education
Master in Computer Application -
Sikkim Manipal University
01.2013
Bachelor of Science - IT
Mumbai University
01.2010
Higher Secondary Certificate - undefined
Karthika Jr. College
01.2007
Secondary School Certificate - undefined
A.I.E.S High School
01.2005
Skills
Salesforce Marketing Cloud
Accomplishments
200 Unique design milestone recognition (Canva)
Business star and Core Champion award (Accenture)
People Ambassador Appreciation (Accenture)
Delivered 58 automated workflows across 24 brands standardizing segmentation and reducing campaign build time by approximately 19 minutes per campaign.
Directed approximately 70 campaigns per month (1,000+ annually) across multi-brand, multi-market stakeholders while sustaining a 95% on-time delivery rate.
Achieved 98% stakeholder satisfaction through structured governance, proactive communication, and timely escalations.
Improved resource utilization and throughput by approximately 30% through optimized planning and allocation.
Senior Manager- Digital Marketing Manager – (Head Digital Marketing) at EMAAR INDIASenior Manager- Digital Marketing Manager – (Head Digital Marketing) at EMAAR INDIA